Engineer - Field Services

Job description

3503097
Additional Cities

Ciudad del Carmen
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Power Portfolio
Business Segment

Power Portfolio Power Conversion
Function

Services
Country/Territory

Mexico
Role Summary/Purpose

The Field Service specialist will be responsible for supporting the Dynamic Position (DP), Power Management (PMS) Systems and Drives, at the customer site.
After the initial training in Brazil, this position will be located in México.
Essential Responsibilities

• Focal point for providing assistance with troubleshooting, training, planning, and logistical issues to complete the contract work scope
• Responsible for performing intermediate level of equipment repairs in direct support of the customer
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair and installation of GE products
• Provide on-site interpretation of data and technical instruction
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned equipment’s
• Provide communication to Field Service Office, regarding all carried out activities and problems through regular, timely reports, including sales opportunities for Marine/Offshore Market
• Assist customer in scheduling maintenance and workload
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Able to travel about 70% of the time
Qualifications/Requirements

Bachelor's or Technical Degree in Electrical, Electronic or Automation
Engineers with 2 years or Technical with 4 years of experience in a Field Service / Maintenance position
Knowledge in Automation systems, with:
1. Strong skills in Programming, Debugging and Monitoring Industrial Controllers -PLC, HMI, Scada, etc;
2. Skills in Logging and Trend Tools;
3. Skills in AC Drive Parameters and basic troubleshooting;
4. Skills in Standard Microsoft Office;
The candidate should be resident in Mexico
Fluent Spanish, Advanced in English.
Ability and responsibility to work effectively with minimum supervision
Desired Characteristics

• Experience with Marine and Offshore
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Ability to interface at all levels of the organization, both internally and externally
• Ability to work effectively with minimum supervision
• Strong customer service mindset
• Strong organizational skills
• Strong problem-solving skills
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

Mexico
Primary State/Province

Campeche
Primary City

Ciudad del Carmen