Learning and Development Area Manager

Job description

Overview

The Area Manager of the Supply Chain Learning & Development department is responsible for achieving key organizational goals of the distribution center relating to the learning and development of team members through the efficient use of Learning & Development team members and the development and implementation of training programs and systems to meet operational knowledge needs.  The Area Manager will have full responsibility for implementing and executing all Learning & Development programs, policies, and systems as well as supervising team members assigned within their department.  

Responsibilities

·  Owns development and implementation of training programs for new and existing employees to ensure safe and efficient operations in alignment with company, supply chain, and distribution center goals.
·  Drives assessment of training needs within the distribution center and leads projects to design training solutions to address skill gaps.
·  Coordinates with facility and operational management to schedule and conduct training sessions in a place and manner as minimally disruptive to operations as possible.
·  Coordinates with Area Managers for training among other facilities of the supply chain to standardize methods and expectations of training and development.
·  Monitor the effectiveness of training programs through audits, evaluations, and feedback.
·  Ensure all training materials are kept up to date and aligned to current policies and procedures.
·  Lead training and certification programs, including programs mandated by regulatory requirements.
·  Oversee the train-the-trainer program and the ongoing development of team member-level trainer personnel.
·  Supervise and mentor the training team, providing guidance and support as needed.
·  Ensure direct report team members are aligned with priorities and consistently engaged in value-added work.
·  Ensure that training records are properly maintained, in compliance with company and regulatory requirements.
·  Develop and maintain a training calendar, ensuring that all mandatory training sessions are scheduled and completed.
·  Manage the library of standard operating procedures (SOPs) and training manuals for all distribution center processes.
·  Coordinate with facility and operational management to ensure that procedures are regularly reviewed and updated when necessary and ensure that training for new processes is conducted.
·  Conduct or facilitate one-on-one training sessions for employees requiring additional support or specialized instruction.
·  Evaluate and select training resources, including external training providers, to meet company, supply chain, and distribution center goals.
·  Monitor and manage training budget, identifying cost-saving opportunities where possible.
·  Facilitate and manage the onboarding process for new hires, providing an overview of the company’s culture, policies, and safety procedures.
·  Analyze training data and deliver reports on training completion rates, effectiveness, and employee progress.
·  Conduct regular audits of training programs, including trainer staff and training materials, to ensure that they meet industry standards, as well as company and regulatory requirements.
·  Stay updated on industry trends and incorporate best practices and new technologies into training programs.
·  Foster a positive and inclusive learning environment that encourages employee engagement and continuous improvement.
·  Performs other duties as assigned.
Qualifications

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation.

·  Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.
·  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
·  While performing the duties of this job the employee is regularly required to communicate using various methods.
·  May be required to move up to 40 lbs (range may vary based on work assignment) with or without assistance.
·  Based on business necessity team members may be required to temporarily work in other locations that require different physical demands.

 

Required Education and Experience:

·  Associates Degree or higher in Learning & Development, Training, Education, Management, Business, Engineering, or related field or equivalent experience preferred.
·  Two or more years of experience in managing training programs, preferable with Lean or Six Sigma.
·  Experience with warehousing and distribution systems is a plus.
·  Skilled in designing and delivering effective, engaging training for diverse groups.
·  Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams) and training software, including LMS.
·  Capable of assessing training needs, analyzing skill gaps, and tracking program effectiveness with data.
·  Ability to supervise and motivate trainers, with excellent communication and relationship-building skills.
·  Strong analytical, organizational, and project management abilities for handling multiple training initiatives.
·  Knowledge of regulatory standards (OSHA, DOT, NFPA, EPA) and commitment to compliance.
·  Proficient in budget management, task prioritization, and adapting to different learning styles.
·  Skilled in providing feedback, resolving conflicts, and maintaining accurate training records.
·  Dedicated to staying updated on industry trends and best practices in training.
Benefits

The annual base salary range is $65000 - $75000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

·  Employee Discount 
·  Paid Time Off 
·  Medical | Dental | Vision Coverage 
·  401(k) | Roth 401(k) 
·  Stock Purchase Plan 
·  Life Insurance 
·  Flexible Spending Account 
·  Opportunities for Advancement 
·  Tuition Reimbursement for Qualified Courses 
·  Strong Company Culture 
·  Employee Resource Groups