District Manager - Sicilia
ITALY Sales
Job description
Overview
The District Manager is a field leadership role responsible for driving sales and fostering a high-performance culture of diverse and quality team members with a focus on customer experience and operational excellence.
The District Manager will lead the group of approximately 15 Store Managers. He/She will be accountable
for producing Sales and Profits within the District to meet or exceed business goals, building and developing a powerful Team to deliver outstanding results.
Responsibilities
· Lead a team of store managers towards effective collaboration and attainment of goals
· Elevate OMNI selling behaviors to influence top line growth
· Optimize and oversee operations to ensure efficiency and guarantee compliance with company’s policies & guidelines
· Maintain increasing standards of customer service to deliver an excellent customer experience
· Build store staffing through constant and effective recruiting strategy, continuously developing team members’ capabilities and career growth.
· Create an inclusive and positive workplace culture by recognizing and rewarding high performance, and addressing conflicts, encouraging good communication, and working to boost employee engagement and morale
· Assess store managements’ abilities to inspire and create a best-in-class store team
· Leverage relationships and resources to manage potential issues and grow the business
· Identify opportunities to elevate store effectiveness with an entrepreneurial mindset
· Put action against local insights to advance competitive edge in the marketplace
· Act as the eyes and ears on the ground, increasing effectiveness of others through insights
Qualifications
· 3+ years of successful multi-unit retail operational management experience in a store environment in Sicily region
· Familiarity and comfort-level in a customer-service oriented culture
· Demonstrated experience in recruiting and developing great store teams
· Proven ability to “raise the bar” in terms of store performance and revenue growth, maintaining standards of service and operations within a fast-paced environment.
· Commercial sense and business acumen.
· Good communication skills, able to effectively manage and communicate in a matrix working environment
· Strong interpersonal skills and team player attitude
· Analytical skills and critical thinking
· Highest levels of ethics and integrity
· Good level of English
· High school diploma required, degree highly recommended
· Must be based in Sicily, preferably in Catania area
Benefits
· Competitive salary
· Annual bonus
· Car/car allowance