Digital Operations Coordinator

Job description

Overview (Text Only)

As the leading global retailer of athletically inspired footwear and apparel, we are currently seeking a creative, enthusiastic, and dedicated individual to play a key role in driving success for FootLocker.com.The Digital Operations Coordinator will be responsible for a variety of e-commerce operational tasks and duties, including product activation, quality assurance, promotions/sales & on-site search maintenance.
Responsibilities

This opportunity will see you as the successful candidate  take ownership of the following:

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Digital Operations - overseeing the execution of product catalogue including product publishing and enrichment, taxonomy, launch management, catalogue hierarchy and category activation.

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Quality Assurance and monitoring of our website categories and proper functionality.

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Customer experience optimization – utilising a data led approach to reduce locally relevant customer journey friction points by building a strong strategy, leveraging local expertise, building team capability and cross functional alignment.

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Identifying and resolving technical issues

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Assisting with Weekly and Monthly reporting - investigate and report on trends and performance to making locally relevant, data-led recommendations to the business.

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Supporting projects and suggest feedback and outcomes based on analytics and metrics.

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Active team collaboration   by creating strong and impactful relationships   with the broader e-commerce team, external agencies, Foot Locker APAC cross-functional colleagues, vendor partners, licensee partners and global colleagues based in Europe and North America.

Qualifications

You will bring  with you the following demonstratable skills & experience:    

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Bachelor’s degree in business or marketing/working towards completing of your degree

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Demonstrable experience in working in a collaborative or professional environment, with a strong ability to multi-task, working independently and manage tight deadlines. 

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Ability to work in a fast-paced environment, complete multiple tasks & pivot on deadlines while maintaining a can-do attitude

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Superior verbal and written communication skills

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A passion for retail and specifically ecommerce in today’s marketplace.

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Proficient in a MS Office suite, outlook and marketing platforms

Benefits

 In return Foot Locker Offers:

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A flexible hybrid working environment - work from home 2 days per week!

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On-site parking

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Foot Locker team discount card! Purchase your fav kicks - Nike, Adidas, ASICS and many more!

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Access for you and your immediately family to our Employee Assistance Program 

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Dynamic and supportive team

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Learning and Development opportunities and career growth

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Regular social activities - monthly BBQ's, morning teas, Community Days!