Medi-Cal Provider Agents Level B
Sacramento (Sacramento) Marketing
Job description
· Job Description:
Provider Agents Level B
· Receive and respond to provider calls
· Conduct detailed research of claim denials
· Troubleshoot technical questions regarding use of the internet, POS, or CMC submission
· Conduct outbound calls at leader’s direction
· Document contacts in CRM
· 3mo. - 1-year minimum experience