Accounts Receivable Accountant - French fluent

Job description

·  Job Description:

SUMMARY OF THE POSITION

Collect the debts of customers of a given customers portfolio; make sure that the debts are received by DXC and that all customer’s payment difficulties are solved; maintain a good relation with the customers.

MAIN ACTIVITIES

Core activities

·  Execute daily collections strategies indicated by the GetPaid queue; prepare and send statements of account when necessary.
·  Resolve issues related to customer payment on delinquent accounts, negotiate and ensures payment from customer.
·  Agree on refunds to customers, obtain necessary approvals and send the pay-out for processing accordingly.
·  Make use of DXC tools (Getpaid, SAP, GSAP, varia) in full alignment with the company goals & expectations.

Planning & governance activities

·  Prioritize action steps and workload with minimal supervision.
·  Create monthly goals and actions within the Governance dashboard.
·  Prepare the monthly Governance dashboard and submit it to the manager. Review the achieved results in one on one meeting and follow up on arising action items.
·  Participate in Governance meetings at country and/or region level to provide status of assigned accounts. Follow up on resulting action items.

Customer service

·  Respond and follow-up in a timely manner to customers’ requests regarding additional account statements, questions, copies of invoices or any other in scope assistance to customers.
·  Understand and identify customer infrastructure, processes and appropriate contacts in order to address internal customer issues impacting payment performance.

Escalations & internal collaboration

·  Escalate/engage issues to appropriate internal ownership level (Collections Manager, Sales, Credit, Operations etc.) within agreed business turn-around-times.
·  Address complex problems to the manager to investigate & identify root causes of delinquency.
·  Communicate effectively, via processes if defined, to internal customers (i.e., Order Management, Tax, A/R, Resolvers, Finance and Sales organization).
·  Provide account information to Credit Analysts if requested.
·  Provide reports, analysis or information requested by the manager.

Risk & default management

·  Identify and flag 'at risk customers” to manager and/or Credit/Default&Recovery Analysts.
·  Identify the items to be sent to bad debt, disputed accrual/write-off or voluntary forgiveness writte off and prepare the business cases for appropriate approval.

Disputes management

·  Timely identify and document customer disputes.
·  Follow-up for resolution with the appropriate contactes (Resolver if in place, Order Management, Sales, Account Team, Tax etc.).
·  Indentify and escalate issues impacting several customers accounts/countries/businesses to Resolvers/Order Management and investigate root causes of delinquency.

Processes and procedures

·  Follow policies and procedures in place, stay within compliance rules (BU guidelines, SOX).
·  Identify process gaps and make suggestions for improvement.

Cash allocation

·  Provide the AR team with payment details for unapplied payments after obtaining information from the customers, within the agreed TAT.
·  Support cash application process by checking, tracing and/or finding payments sent to incorrect DXC bank accounts.

DEVELOPMENT ACTIVITIES

Complete required training sessions scheduled by DXC and or Manager in a timely manner.
Support/participate in projects and initiatives at team/CoE/global level.

REQUIREMENTS

·  Bachelor Degree in Economics, Business, Finance or Accounting
·  Excellent verbal and written communication skills in English and French
·  Excel knowledge is required
·  Problem solving and analytical skills
·  The ability to prioritize, multi-task, and work under pressure
·  Understanding and practical knowledge of Finance processes is a plus
·  Proactive with drive for results
·  Previous experience on similar position is an advantage
·  Ability to work with confidential information

BENEFITS

·  Flexible time schedule and home office possibilities
·  25 days holidays
·  Company Laptop
·  Meal Voucher
·  Multisport Card
·  Discount for Services ( Health, Travel, Leisure, Sport etc..)
·  Extra Benefits for Training (in-house Excel Training, External Language courses, discount for ACCA and more..)

WORK ENVIRONMENT

DXC Technology offers an American type, open-minded and friendly environment.

We promote values of Equality, Respect, Inclusion, and Diversity and we are committed to spreading these values across all offices and countries.

DXC Technology Prague offers a brand new and bright office where we employ 800 professionals from 61 different nationalities in the fields of IT, Finance, Controlling, Accounting, and Human Resources.

We offer vertical and horizontal growth opportunities for top performers and extra training from external certified partners.

Join Us Today.