IT Specialist (Help Desk Support)

Job description

About the job

Participate in solving IT incidents reported in his/her Businesses (Danone Romania)

 

- Solve users' requests registered in IT Service Desk module

- Deploy changes to IT infrastructure, user PCs etc.

- Execute tasks related to projects implementation in IT area

- Record PCs & IT equipment and their relations in configuration management database (CMDB)

- Deploy software to PCs using existing tools

- Prepare IT tools of work for users, including PCs, mobile devices, printers.

- Actively support users and properly communicate with them about IT related topics

- Report on problems actively to the supervisor
About you

Passion for IT

 

- Knowledge of Windows operating system, LAN/WAN principles

- Fluent in English and Romanian

- Excellent verbal and written communication skills

- Ability to multitask in a fast-paced environment

- Ability to work both independently and as part of a virtual team
About Danone

At Danone we strive to have variety of benefits across our region in Central Eastern Europe and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Some of the benefits are

·  International work environment;
·  Hybrid and flexible working hours;
·  Medical subscription for you;
·  One free day to celebrate your birthday;
·  30 days to work from wherever you want;
·  Bonus on special events;
·  Bookster subscription;
·  Coffee, fruits and chocolate in the office;

And hey, want a snack? Feel free to grab a yoghurt in the fridge at the office – products available all day!
Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition. 

About Us