Internship (R&I): Sensory & Consumer Research Intern

Job description

AT A GLANCE, YOU WILL

Experience #lifeatdanone

Work with many brands

About the job

Are you passionate about making sure that consumers have the best possible user experience? Are you looking for an internship where you can help drive user centricity at the heart of innovations in baby milks? Apply now and join our User eXperience Specialized Nutrition team in Utrecht, The Netherlands starting June 2024!

 

About the Job

 

As our new Sensory & Consumer Research intern , you will be joining Danone's global User eXperience team based in our Research and Innovation centre (Utrecht, NL). This team focusses on the Specialized Nutrition (SN) product category and is passionate about providing the best possible product experience to users and Healthcare Professionals. 

 

We are seeking a motivated and talented individual to join our user experience team as a Claims Capability Co-Lead Intern. This internship offers the opportunity to work closely with experienced professionals to co-lead the creation of claims capability within our category. The ideal candidate will have a strong interest in user experience design, claims processing, and a desire to learn and contribute to impactful projects. 

 

Your responsibilities in a nutshell:  

Documentation and Communication: Help in documenting user claims, findings, and recommendations, and prepare presentations to share with stakeholders to drive superior products.

 

Assist in Strategy Development: Collaborate with the team to contribute ideas and insights for defining the strategic direction of claims capability within the user experience priorities.

 

Support User Research: Assist in conducting user research activities, such testing, to gather insights into user needs and pain points throughout the claims process.

 

Collaboration: Work closely with cross-functional teams, including product managers, engineers, and data analysts, to support the integration of claims capability into existing products.

 

Contribute to User Journey Mapping: Work with the team to create user journey maps to identify key touchpoints and opportunities for improvement in the claims experience.

 

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About you

  You are a master student with knowledge in sensory, psychology, linguistics and/or food science . You are passionate about health & nutrition for babies. You have astronginterest in user experience design, claims processing, or related fields.Basic knowledge of user research methodologies and design principleswould be a bonus.

You have strong communication skills, and you are an enthusiast creative but organized person. Comfortable into international , multidisciplinary environment, you can demonstrate autonomy , proactivity, and curiosity behaviors.

 

In addition, you must meet the following requirements:

·  Enrolled as a Master student during the whole internship period (if you are a non-EU citizen, you need to be enrolled at a Dutch university);
·  You are fluent in English – written and spoken. 
·  You are available from June for a minimum of 6 months; 4-5 days a week (Hybrid working conditions with a minimum of 2-3 days/week working at the office)
·  Please note that you are required to relocate to the Netherlands (if abroad) for this internship and get a BSN.

About us

Working here you’ll need to enjoy a fast-pace, complexity and it can get a little challenging. But it’s packed with opportunities. You’ll work with some of the best-known brands in the world, such as Evian, Nutricia, Activia and Nutrilon and we absolutely guarantee that you can just be yourself. Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One Planet One Health BY YOU .

We are proud to be an equal employer.We are convinced our differences make the difference and that an inclusive working environment will drive our growth as a business, as teams and as individuals. We will therefore consider all applicants for employment* fostering an inclusive working culture that is accessible for all.

Did you know that as a B-Corp certified company, Danone Benelux meets the highest verified standards of social and environmental performance, transparency, and accountability?

We Offer

Proactivity , empowerment , and diversity are the basis of Danone culture. You will be part of an international environment where every day can be a fresh adventure, full of new possibilities and opportunities to learn.

In the Netherlands we also offer a hybrid working environment which enables each team to meet our people's desire for flexibility . Across our 3 office hubs in Hoofddorp, Rijswijk, and Utrecht this helps us create better opportunities for connection & synergies across our entities, teams, functions and categories.

We offer a gross monthly internship allowance 650 euros per month and a home working allowance/contribution towards travel. Please do keep in mind that we do not offer relocation and/or accommodation benefits for students coming from abroad. 

 

* Please be aware that you must acquire a BSN number to receive the full internship allowance. 

What’s next?

Hit the “ apply now ” button! The recruitment process for internships is as follows: Stage One – submit your application with your CV and Cover Letter; Stage Two– we will invite you to an interview with your team. Please note that sometimes there are slight changes to this process.

To comply with GDPR regulations, we cannot process your personal data without given consent. Therefore, we strongly recommend applying directly via our careers website . Applications sent via email will not be considered.

*all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.