Head of KL Shared Service for AP, Interco and Employee claim

Job description

Danone Dumex SEA Cluster is seeking for Head of KL Shared Service for AP, Interco, and Employee claim.

With our global presence, brands and business within our mission,bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance. Take this opportunity to GROW together!

Description of the Position

§ Lead the Finance Transformation for the Region by setting up a Shared Service Center in Kuala Lumpur for Ocenia, Middle East, SG Regional Office and Japan

§ Drive harmonisation, process improvement and develop best practices to achieve process efficiency

§ Manage SSC operation for A/P, T&E and Inter Company according to SLA

§ Monitor operation and team performance to ensure customers' satisfaction. Proper governance maintain with customers to ensure satisfaction of services

Main Responsibilities

Setting up SSC

§ Develop the master plan for the SSC set up and migration plan

§ Manage the transformation project with detailed activities, timeline and governance to ensure successful setting up of SSC and migration of Oceania, SG HQ, Middle East and Japan

§ Team recruitment

§ Develop meaningful KPI to measure performance of SSC and team members

§ Develop SLA and Service Contract with Customers

Daily Operation

§ Monitoring of KPIs to ensure SLA is full filled

§ Support the team in problem solving or trouble shooting

§ Review work done by team to ensure compliance to SOP, Internal control and Policy & Procedures

§ Manage relevant IS/IT system relating to AP, T&E and Inter co and manage relation with IS/IT team

§ Develop a good and professional relationship with Vendors, Customer and relevant functions in CBUs

§ Guarantee effective internal control system in the relevant processes

§ Contribute or lead finance value add projects

§ Build a high performing team through coaching, guidance, open feedback and SMART target setting

Continuous Improvement Projects

§ Initial and Drive process / system improvement for efficiency and compliance

§ Leverage economic of scale of Pooling activities to access for best in class technology

§ Cultivate a continuous improvement mindset within the SSC team

Professional Qualification / Skill / Behaviour Attributes required

§ Qualified Accountant / Degree in Accounting / Finance

§ Financial SSC and / or Financial PMO experience

§ SAP knowledge esp in AP would be an advantage

§ IT skill in all Microsoft application including PPT

§ Good communication skill in English

§ In a managerial role for at least 3 years with at least 1 year in SSC

§ Autonomous / Dynamic / Curious

If you need more information about this job, before you apply officially you can contact the recruiter:
Pimparin Limpachote (Pim)
Talent Acquisition Manager, DANONE SEA Business Services-HR
Email :