Tailor, Sloane Street

Job description

Tailor

Location: Sloane Street

Reports to: Head Tailor

Contract: Fixed Term Contract 12 months

About the Role

At CHANEL, fashion is not only our heritage—it’s our ongoing story. As a Tailor, you will be a guardian of the CHANEL silhouette and a creator of memorable experiences for every client. With a passion for craftsmanship and a deep understanding of style, you will bring each garment to life, ensuring it fits perfectly and reflects the timeless elegance of the House.

Your Impact

Combining technical mastery with client-centric service, you will:

·  Ensure each garment is impeccably tailored to the client’s measurements, upholding the creative intent of the Studio and the highest standards of the House.
·  Act as an ambassador of CHANEL’s style and values , delivering a unique, personalized experience and helping each client feel their most confident.
·  Collaborate closely with Fashion Advisor during the Ready-to-Wear sales ceremony, providing expert advice and recommendations.
·  Foster lasting relationships with clients through attentive, empathetic service and expert guidance on garment care and maintenance.

Key Responsibilities

Creator of the CHANEL Experience

·  Collaborate with Fashion Advisors during fittings to ensure a seamless, luxury client journey.
·  Take precise measurements, pin garments, and recommend alterations in keeping with CHANEL’s codes and the spirit of each collection.
·  Participate in and lead fittings, offering expert guidance with warmth and professionalism.
·  Prepare garments for final fitting and ensure timely, immaculate delivery to clients.

Craftsmanship & Technical Excellence

·  Conduct meticulous alterations and repairs on both simple and structured pieces, ensuring invisible, precise results.
·  Thoroughly assess each garment, identify necessary adjustments, and execute alterations without compromising design integrity.
·  Maintain up-to-date knowledge of fabrics, construction techniques, and the latest collection guidelines.
·  Perform rigorous quality checks, guaranteeing precision, cleanliness, and craftsmanship.

Operational Efficiency

·  Maintain a clean, organized, and fully equipped tailor shop, ensuring tools and supplies are in optimal condition.
·  Record and track all alteration activities using CHANEL’s after-sales platforms and procedures.
·  Coordinate alteration workflow, manage timelines, and communicate clearly with boutique staff and management.
·  Participate in morning briefs to share expertise and collection-specific information.

Team & Brand Contribution

·  Demonstrate agility and flexibility to support boutique needs, especially during peak periods (Fashion Week, sales, etc.).
·  Contribute to the smooth running of the alteration service, assisting with inventory and supply management.
·  Exhibit strong team spirit, collaborating with colleagues and seeking managerial support as needed.
·  Uphold CHANEL’s standards of punctuality, professionalism, and personal presentation.

Who You Are

·  Expert Tailor:  3–5 years of professional tailoring experience, ideally in luxury fashion.
·  Passionate about fashion and craftsmanship , with formal dressmaking training.
·  Exceptional attention to detail  and a meticulous approach to every stitch.
·  Excellent interpersonal and communication skills , with a client-first mindset.
·  Organized, thorough, and proactive , able to handle multiple tasks in a dynamic retail environment.
·  Flexible and adaptable , available to work retail hours including weekends and peak periods.
·  Open-minded and curious , eager to learn and grow within a collaborative team.
·  Fluent in English ; additional languages are an asset.

What You’ll Gain

·  The opportunity to hone your craft within a globally renowned luxury house.
·  A collaborative and inclusive environment where your artistry is valued and celebrated.
·  Ongoing professional development and the chance to help shape the CHANEL experience for every client.

At CHANEL, every garment tells a story—and you are the artisan who perfects it. Join us and help create lasting memories through exceptional craftsmanship and an unwavering commitment to excellence.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.