Sales Advisor

Job description

Join the founding team of our unique Concept Store in Marbella, bringing together the elegance of Maison Michel and the precious craftsmanship of Goossens . As a Luxury Sales Associate, you will be at the heart of the client experience.

Main Missions

Sales Excellence

·  Master sales techniques and inspire colleagues.
·  Offer inspiring and creative advice to clients.
·  Achieve set sales and performance targets (KPIs).

Client Experience

·  Be a storyteller and personal stylist for clients.
·  Inspire customers and deliver expected services and communication.
·  Develop the customer database.
·  Manage after-sales service.

Business Development

·  Know best/slow sellers and identify missed opportunities.
·  Analyze figures and KPIs to improve business; be familiar with daily reports.
·  Identify customer profiles and anticipate their needs.
·  Share insights and learnings with the Boutique Manager.

What Impact You Can Create

·  Forge strong emotional connections between clients and the Maisons.
·  Ensure exceptional quality of service from product discovery to loyalty building.
·  Support the growth and reputation of the concept store.

What Energizes You

·  Passion for luxury fashion, jewelry, and art.
·  Desire to create unique customer experiences.
·  Working in an entrepreneurial retail environment.

What You Will Bring

·  Charismatic, curious, and determined personality.
·  Significant sales experience, ideally within the luxury sector (fashion, jewelry, accessories).
·  Emotional intelligence, humility, natural leadership and teamwork.
·  Ability to collaborate and leverage the retail structure for growth.
·  Fluent Spanish and English.