Style Expertise Manager

Job description

Job Purpose: The  Style Expertise Manager plays a vital role in building the Chanel Difference and in engaging the consumer to the Brand. She or he is the Style reference in the country and ensures the right fashion messages and personalized styling advice delivered to our people and our client are in line with the spirit and the allure of each collection. She or he develops a team of Style Experts and Style Advisors who will then coach the rest of the boutique team in terms of styling to achieve market leadership and reach global requirements.

Key Responsibilities:

·  Promote the Styling Career path and roles internally.
·  Identify potential Style Advisors / Style Experts while ensuring quality of talents as well as headcount target: talents selection, observation and validation together with Retail / HOBs
·  Evaluate the progress of each Style Expert / Style Advisor in styling.
·  Define together with HOB / DHOB Individual Development Plan based on the “Style Advisor / Style Expert Profile and Progress Report"
·  Conduct Regular Competition Boutique visit: benchmark Chanel standards in terms of FAs knowledge in Styling and external talents spotting.
·  Continuously elevate the styling skills in our people and ensure the Style of Chanel (DNA) and the allure of each collection is conveyed to our clients
·  Build local Style Expert / Style Advisors Training Curriculum and ensure the right content is cascaded to the right audience in timely manner (as per global roadmap)
·  Animate the community of Style Experts / Style Advisors on frequent basis.
·  Hold Style Workshops at least 2 times a year.
·  Hold Collection workshops at least 4 times a year (Podium collections)
·  Drive floor-coaching for Style Experts / Style Advisors on frequent basis, act as a personal mentor in styling
·  Grow awareness on Fashion Industry: Fashion trends, environment and culture
·  Partner with Learning in order to infuse Style to ALL Fashion Advisors (Style For ALL, Message Mode)
·  Inspire the FAs in styling in selected occasions and / or through selected platforms.
·  Drive, animate and moderate the Fashion Community in their country.
·  Create awareness and passion around Fashion & Style overall
·  Impulse Style from the buys
·  Attend Buying Sessions in Paris (around 4 times / year, Podium collections)
·  Create Desire and Emotion around Chanel Runway: inspirations, look decryption, accessorization principles
·  Create Fashion awareness at the time of the buys (Podium trends)
·  Select Key Fashion Pieces (RTW and Accessories) with Merchandising team
·  Support Key Fashion pieces by showing different ways to wear (versatility)
·  Integrate RTW recap pieces and other accessories to adapt to client lifestyle in boutique (relevance)
·  Work closely with Merchandising Team and boutique to ensure a consistent buy from a silhouette POV
·  Strongly contribute to Fashion orchestration from a styling point of view for collection launches and strategic product launches
·  Offer styling service / counsel / class internally when relevant
·  Lead The Art of Styling Moment collaboration with Retail and Marketing Team, animate special styling moments in boutique as per the needs
·  Provide styling guidance to Style Experts / Style Advisors, help in preparing clients’ wardrobe, show by example and play a role model during selected appointments
·  Work on developing personalized relationship with VIC from a Styling point of view together with Style Experts
·  Attend clients events held by Ambassadress and play the role of relay between Ambassadress and clients together with the Style Experts / Advisors and the boutique team
·  Play a key role during collection events to inspire the team and the clients on the collection
·  Be a local speaker during collection events: private viewing, collection launch

Qualifications:

·  Minimum Bachelor degree in any Fashion, Design or Art degree is a plus
·  Minimum 10 successful years of experience in luxury fashion retail in boutique and / or in merchandising and / or in Visual Merchandising
·  Passion for Fashion, Style and Lifestyle
·  Fashion flair / sharp eye / high taste level  / styling skills / sophistication / creativity
·  Solid level of knowledge of fashion & trends, street style, KOLs
·  Good knowledge of Fashion history and culture
·  Knowledge of Ready-To-Wear luxury
·  Deep understanding of clients’ lifestyle and needs
·  Clients’ service excellence mindset
·  Inspiring personal grooming
·  Strong presentation and communication skills
·  Solid people skills / coaching skills
·  Buying skills and good understanding of Product strategy
·  Strong team and collaboration spirit
·  Good planning skills
·  Proficient in English and in local language when applicable

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.