S2P OTC Process Owner

Job description

THE ROLE

We are seeking a highly skilled and experienced Source to Pay (S2P) and Order to Cash (O2C) Process Lead to join our team. The ideal candidate will be responsible for optimising and managing end-to-end S2P and O2C processes, ensuring operational excellence, compliance, efficiency and the ability to provide strategic financial insights to support senior management with decision making. This role requires a strong accounting background, analytical skills, the ability to manage and mentor a team, and to collaborate across departments.

WHAT IMPACT YOU CAN CREATE AT CHANEL

S2P process management:

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Oversee the team processing invoices, payments, and reconciliation of supplier accounts defining best practices, adapting to change and ensuring high standards and regulatory compliance.

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Ensure timely creation and payment of vendor invoices and supporting the business to resolve any discrepancies.

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Analyse data to understand bottlenecks and business support required collaborating across finance and the business.

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Develop and implement risk management strategies to mitigate potential issues, collaborating with indirect procurement.

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Create, monitor and measure success against defined KPIs related to accounts payable aligned to global measures of success to optimise payment schedules.

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Maintain strong relationships with vendors to facilitate smooth communication and resolve issues efficiently.

O2C process management:

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Supervise the invoicing process, ensuring all customer transactions are accurately recorded.

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Ensure timely collection of outstanding receivables, monitoring aging reports and managing and providing recommendations on credit risks.

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Develop and maintain a system for tracking and following up on overdue accounts.

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Prepare monthly AR reports, highlighting key metrics, trends, and collections performance.

Compliance and Internal Controls:

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Ensure compliance with relevant accounting standards, tax regulations, and company policies.

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Implement and maintain internal controls to mitigate financial risk in both S2P and OTC processes.

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Assist in the preparation of audits and manage any queries related to S2P/OTC.

Team Leadership & Development:

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Lead, mentor, and develop the S2P/OTC teams, providing guidance and support in resolving issues and improving performance.

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Set clear objectives and performance metrics for the team, conducting regular performance reviews.

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Foster a collaborative and positive work environment to ensure high levels of staff engagement and productivity.

WHAT YOU WILL BRING

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Professional qualification (e.g., ACCA, CIMA, ACA) is required.

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Significant exposure to accounts payable and receivable functions.

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Prior experience in a management, with a proven track record of team leadership.

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Strong knowledge of accounting principles and financial reporting standards

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Experience with Coupa, D365 and SAP software is strongly preferred

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Advanced Excel skills, including pivot tables, VLOOKUP, and financial modelling, and good presentation skills.

YOU ARE ENERGISED BY:

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Excellent analytical and problem-solving abilities.

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Strong attention to detail with a focus on accuracy and efficiency.

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Communicating financial information clearly to non-financial stakeholders & leadership

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Building relationships with internal and external stakeholders.

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Taking a proactive, hands-on approach with the ability to work under pressure and meet tight deadlines.

WHAT CHANEL CAN OFFER YOU

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The opportunity to apply skills learnt through professional qualification and management accounting experience as part of a finance team.

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Being part of the wider Global Finance community and an international, highly dynamic and innovative company.

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Manage or contribute to a wide variety of projects with a great opportunity to develop expertise.

BENEFITS AT CHANEL 

Have been created to support you across your professional and personal life by offering you:  

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Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories  

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Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100s more  

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Mental Wellbeing : Employee Assistance Programmes and Other Support Lines  

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Lifestyle : Arts & Culture Ticket Discounts across major London attractions and CHANEL Product Discounts

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Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones  

 *Benefits are eligibility dependent and subject to change at any time    

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.