Leadership Development Senior Manager

Job description

Location: London Headquarters, UK 

Reports to: Global Head of Leadership Development 

Contract : 12 months, Maternity Cover 

Chanel: At CHANEL, our values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.  

 

About The Job  

One of our People Commitments at CHANEL is around building capabilities and employability for all. 

As such Learning is a key lever. The Global Learning & Development department is a Learning Culture enabler, ensuring guidance, governance and experiences scaling at global, regional & local market levels (this does not include product training and Division-specific training). As a purposeful and responsible employer, Leadership Culture is the 5th pillar of our Organization and People commitments, with leadership and people management being pivotal for creating the right employee experience for everyone across the organization. Our leaders provide vision and direction, and our people managers provide the daily guidance, motivation, accountability, and development. Ultimately, they serve as the conduits of our long-term Brand and organizational culture. 

The Global Learning & Development department’s aim is to ensure leaders and managers feel equipped to transmit CHANEL’s Brand, values, and culture across the organization through a set of experiences, while actively working on the infusion of a shared culture within the House around these topics. 

The ambition, ultimately, is to ensure we are building the right capabilities for now and the future. Fostering the Leadership and Management Culture means designing, animating, and fostering skill-building in a continuous and scalable way, as well as creating impactful learning experiences to help people to be at their best. 

What impact you can have at CHANEL  

In this context, we are looking for an experienced Leadership Development Senior Manager to join our Global Leadership Development team and support the delivery of the portfolio of Leadership & Management development experiences for the House. 

The role is international by nature: from collaborating with regions and divisions for local execution of globally designed programs to participating in live events with participants from across the House. This is an excellent opportunity to be a part of the Global Learning Roadmap and gain knowledge about CHANEL overall, all Divisions, Regions, and Corporate functions, while creating impactful and memorable experiences for our employees. 

Working directly with the Global Head of Leadership Development, you will have a wide range of responsibilities including: 

- Leading end-to-end Imagine CHANEL Leadership (ICL) 2026 program, including: 

·  Leading the project to deliver ICL 2026 (including communications etc) 

- Partnering with Events lead for all events / logistics related to program (including nominations process, production company management, venue management etc) 

- Designing the program where needed  

- Developing all program content, including: 

·  Leading all contracting and partnerships with external keynote speakers 

·  Briefing and preparing content for all internal speakers 

·  Briefing and preparing content for all internal facilitators  

·  Briefing and preparing content for CHRO 

- Delivering the program – and potentially MC-ing throughout 

- Evaluating impact of program – collecting and summarising feedback/impact through end of program and end of year participant surveys and developing recommendations 

- Setting up and leading post-program virtual ICL Activation sessions with ICL program alumni 

- Leading delivery global ICP ecosystem of learning solutions for People Managers, including: 

ICP Essentials: 

·  Lead end-to-end design and delivery of quarterly virtual, live global modules (from planning through to evaluation) including P&O Preview sessions 

·  Lead end-to-end Train-the-Trainer (TTT) for each global module (from planning through to delivery) 

·  Support, monitor and track local deployment of ICP Essentials modules (including enabling of translations, external facilitators etc) 

·  Managing external vendors as required (e.g., Sweetrush, Cognizant) 

ICP Online: 

·  Lead project to complete and optimise Global ICP BLOOM Channel (including design of channel, content curation, implementation in BLOOM China, campaign to launch channel) 

·  Support any additional projects for digital People Manager tools – e.g., My People Manager agent? 

·  Managing external vendors as required (e.g., Emeraude) 

ICP Focus: 

·  Leading delivery of ‘Manager as Coach’ Program: 

·  Continue managing vendor (Run Yourself) 

·  Completing Pilot 2 of 60 participants (Aug25-Aug26) 

·  Defining scale up model for program moving forwards post pilots 

·  Designing and delivering other specific capability led learning solutions as required 

ICP Cohort: 

·  Leading project to design and launch pilot of global ICP Cohort program in 2026 (Phase 2 onwards) 

·  Managing external vendor to complete project (Sweetrush) 

ICP Ecosystem General: 

·  Owning and managing plan and budget for all of above 

·  Managing vendor relationships to deliver all of above (including contracting and internal assessments when required) 

·  Reporting and presenting on ICP impact as required (e.g., ICC, Monthly Learning Lead Meetings, P&O Strategic Projects etc) 

- Other 

·  Supporting on design and delivery of Leadership Collective as needed 

·  Actively contribute Imagine Chanel Committee (ICC) meetings (i.e., prepare and present slides) 

·  Actively contribute as a member of the global L&D team, wider L&D Community and P&O Community (e.g., attend meetings) 

·  Stay connected and partner closely with other Global CoEs as needed – e.g, D&I 

What you will bring…  

· 
At least 5 years end-to-end leadership development experience and expertise - from strategy and design through to delivery and evaluation 

· 
Experience in instructional learning design and managing multiple workstreams and projects in parallel 

· 
Experience and confidence facilitating to all sizes of group – both in-person and virtually (or willingness to learn and grow in these areas) 

· 
Excellent listening and influencing skills, with the ability to interact and partner with a wide range of stakeholders, leveraging strong relationships to influence others, adapting to people and situations to reinforce your impact. 

· 
Attention to detail and ability to mix high-level strategic perspective with a pragmatic approach to help run projects and live events efficiently. 

· 
Experience working across a matrix organization – preferably in a global capacity  

· 
Experience managing external vendors and partners 

· 
Outside-in thinking and knowledge of external emerging trends in leadership 

· 
Comfortable with technology and digital as enhancers of learning experiences 

 

You are energized by…  

· 
A natural curiosity and interest in a wide range of topics from Leadership Development, Adult Learning, Behavioural & Cultural Transformation, Business & Strategy, and Technology. 

· 
Getting the job done – self-motivated and autonomous 

· 
Working in a multi-cultural environment and having a global scope 

· 
Willing to work end to end and get ‘stuck in’ – from strategy to operational mode  

· 
Being a “doer” and focused on delivery 

· 
Working in a highly collaborative environment  

 

What CHANEL Can Offer You  

· 
Memorable and impactful experiences for our employees 

· 
Opportunities to work with multi-cultural teams and stakeholders, developing strong influence skills at a large scale 

· 
An in-depth understanding of the company, of all divisions, regions, and corporate stakes 

· 
Growth and stretch opportunities 

· 
Soft skills to last a lifetime 

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.