CDD 12 mois - Chanel Divisions Business Partner - Global Digital Teams

Job description

Within the Chanel Global Digital Services (GDS), a team at the genesis of the new Chanel.com, you will be part of a strong & dynamic team in charge of managing relationship between key stakeholders of the website & GDS. You will report directly to the Business Partners Director and act as the key point of contact for Divisions, and being the bridge between business needs and GDS departments (Publishing, Product, PMO, Design, IT…)   

 

Your role will be to support the digital team by collecting and understanding business needs as well as ensuring a follow up on each of them (e.g., communicate progress on initiatives roadmap, alert on planning risks for initiative and/or IT projects that could impact the division, workshops needed). In addition to project portfolio management, you will be responsible for all communications regarding the division & GDS (e.g., incidents management, transversal projects,  

 

With your deep understanding of digital assets and exceptional interpersonal skills, you will use your innate ability to understand, advise, translate and unite all stakeholders from Division around a common realistic operational vision. 

 

Your main missions will be focus on:  

 

· 
Act as a Division Ambassador within GDS department by making sure Division Digital strategy as well as key division information (e.g., business priorities, fashion show, launch of new product) are well known and anticipated.   

· 
Serve as the primary GDS contact , collecting and understanding business needs to operationalize the Division digital strategy into concrete actions & activities done by GDS (e.g., creation of webpage for a campaign, reporting on initiatives follow up, ad-hoc data & insights reports, communication regarding business & IT project or incidents).  

· 
Act as a pivot within GDS to make sure that each request from division is correctly understood, designed, developed, tested, and deployed correctly once prioritized.   

· 
Follow and support within GDS department the roadmap execution , ensuring timelines, resources, and objectives are met.  

· 
Create synergies with other GDS Business Partners as well as all GDS departments to identify transversal/cross-divisional topics.  

· 
Animate & maintain strong relationship with Division Digital/IT communities by defining tailor-made governance to make sure communication is constant and “always on”.  

· 
Be proactive by sharing any useful information to the division: usage services, cross-divisional topics, regions requests, production incidents, resources changes within GDS, industry trends… as well as developing ways of working to ensure division is correctly supported by GDS (e.g., divisional SLAs).  

 

What you will bring :

 

· 
Brand Understanding: Ability to comprehend and operate the essence of our CHANEL’s brand - its mission, vision, legacy, and values - and align strategies and actions accordingly. This includes an understanding of the brand's history, its positioning in the market, and its unique selling proposition. 

· 
Communication: Excellent verbal and written communication skills in English and French. Ability to convey information effectively to various stakeholders, from team members to top executives. 

· 
Solution-maker: You can identify effective solutions with a problem-solving mindset.  

· 
Critical Thinking: You have the ability to use logic and reasoning to analyse the strengths and weaknesses of various solutions, conclusions, or approaches to problems.  

· 
Project Management: You have a strong understanding of project management principles and methodologies, and the ability to manage multiple projects and responsibilities simultaneously.  

· 
Data Analysis: You can analyse and interpret operational data to make strategic decisions and leverage opportunities.  

 

We are looking for an individual who has a deep understanding of digital technology and project management with the ability, to connect with various stakeholders to drive value for the business. 

What Chanel can offer you

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.