Fashion After Sales Service Assistant

Job description

근무지 ： 부천 켄달스퀘어 로지스틱스파크

패션 애프터서비스(AS) 및 품질 서비스팀 의 행정 업무를 지원합니다 （１년 계약직 ）

Job Purpose:

·  This position can support fashion after sales & quality service teams’ admins for ultimate after sales service.
·  This position will work at the CASS office in DRC repair center.

Key Responsibilities:

·  Handling internal A/S system for client claims key-in and closing for small BTQ (GRACE).
·  Spare parts ordering
·  Support overseas repair preparation and Eyewear system update
·  Support the following requests by CASS admins.

Person Specifications: 

Academic / Professional Qualifications

·  Bachelor's degree of 4-years of university or over the same degree

Work Experience

·  2~3 months more of the experience in supply chain or after sales service field.
·  Good ability of spoken/written English
·  Good ability to operate computer (MS-EXCEL / POWER POINT / MS-WORD)

Required Competencies

·  Harmonious communication skill with other parties and people
·  Positive & open mind and sincere attitude

Key Interactions / Stakeholders:.

Internal

·  CASS adims in Supply Chain
·  Q&R assistant manager

External

·  3rd party delivery people