IT Change Management - Senior Manager

Job description

Within Chanel Tech, GIT’ – Global Innovation & Technology - Team ambition is to provide innovative, transversal and tailor-made solutions to enable CHANEL to offer a magical customer experience.

This specific role is located within the newly created Project Management Center of Expertise (‘PM COE’) of GIT which aims at fostering a shared and common Chanel Tech Way to Project Management in order to make the Delivery of all Tech initiatives more efficient.

The Community & Change Management – Senior Manager role is a key position to enable the PM COE to get to the next stage after a successful start. It will enable the whole Chanel Tech Community to upscale on Delivery practices: whether on establishing and growing common Governance & Standards (PM Frameworks) and on facilitating the adoption of Delivery Core Model Platforms (Atlassian products)

This position can involve travel to a reasonable extent (<20%) in order to build relationship with the stakeholders and internal partners

What impact you create at CHANEL :

·  Overall, this is a transversal role within the PM CoE to manage all Change management and Communications activities.
·  The role implies the following responsibilities: Stream Leader for the ‘Community Animation’ and ‘Framework & Governance’
·  Jiranium (Atlassian products): create and animate the Jiranium Community for already onboarded entities: lead Steerco and other recurring key meetings with Champions and others stakeholders to exchange best practices on the Platforms
·  Framework: manage the Continuous improvement processes of the Framework (with consistency with the related ‘Toolkit’), lead and carry-out the Communication and the Change Management activities across the Framework, the Toolkit and the related content: E-Learning, promotion, adoption,…
·  Upskilling of competencies: manage initiatives regarding upskilling and training of competencies.
·  New Services :  support in the communication and promotion of new services defined by the Service Manager

You are energised by :

·  Being autonomous and self-starter for new subjects
·  Being able to operate in a complex federated environment where counterparts have limited bandwidth
·  Interacting with the wide and Global ecosystem of Chanel Tech entities: Divisions, Regions, Corporate entities
·  Communicating and leading / embracing change within the Organisation

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.