Wire Engine- Production Support

Job description

Position Description:

We are Canada's largest independent information technology services firm, and after 40 years, we're still growing! Join Canada's largest IT Company as a Captiva Developer, in our Financial Services Sector in Toronto.

Since our founding in 1976, CGI has been at the forefront of change within the Public Sector. CGI understands industry challenges and has the experience to help clients overcome these challenges, minimize upfront capital outlays, and achieve business results that drive performance and profitability.

Your future duties and responsibilities:

• Production Support: Provide ongoing support for the Wire Engine, ensuring smooth and efficient operation.
• Issue Resolution: Troubleshoot and resolve issues related to Openshift, Unix, Core Java, Oracle, Wire Payments, FIS OPF, and IBM ACE.
• System Monitoring: Monitor system performance and implement necessary changes to optimize efficiency.
• Collaboration: Work closely with cross-functional teams to ensure seamless integration and operation of the Wire Engine.
• Documentation: Maintain detailed documentation of system configurations, changes, and procedures.
• Client Interaction: Liaise with clients to understand their requirements and provide timely support and solutions.
• Continuous Improvement: Identify opportunities for system improvements and implement changes to enhance performance and reliability.

Required qualifications to be successful in this role:

• Technical Expertise: Proficiency in Openshift, Unix, Core Java, Oracle, Wire Payments, FIS OPF, and IBM ACE.
• Experience: Previous experience in production support roles, particularly within the financial services industry.
• Problem-Solving Skills: Strong analytical and troubleshooting skills to resolve complex technical issues.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.
• Team Player: Ability to work collaboratively in a team environment.
• Adaptability: Flexibility to adapt to changing requirements and work environments.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Skills:

·  Financial Services
·  Java
·  OpenShift
·  Oracle
·  Unix

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.