Universal Payments Framework Developer

Job description

Position Description:

This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) 2-3 times per week - subject to change at any time.

Seeking an energetic and experienced Developer with ACI’s Universal Payments Framework (UPF) development experience to work in a L2/L3/Development team that supports a mission critical real time payment orchestration service. Candidate will work with onshore and offshore teams to investigate and resolve issues on the orchestration service. As a technical expert on UPF, the candidate will be expected to work on complex issues impacting the service, investigate and resolve recurring issues, proactively looks for improvements and automation opportunities and work with the larger team to implement the improvement and automation backlog.

Your future duties and responsibilities:

• Advanced Troubleshooting: L3 support engineers are expected to resolve complex technical issues that cannot be handled by L1 or L2 support teams. This involves in-depth analysis of problems, identifying root causes, and providing solutions.
• Technical Expertise: They need to have a deep understanding of the systems, applications, and technologies they support. This includes staying up-to-date with the latest technologies and best practices in their field.
• Escalation Point: L3 support engineers often serve as an escalation point for L1 and L2 support teams. They provide guidance and assistance in resolving difficult technical issues.
• Documentation: They are responsible for documenting solutions, troubleshooting steps, and best practices. This documentation helps in knowledge sharing and can be used as a reference for future incidents.
• Collaboration: Working closely with other teams such as development, infrastructure, and operations teams to resolve complex technical issues and improve system performance.
• Incident Management: Managing and prioritizing incidents based on their impact and urgency. They need to ensure that service level agreements (SLAs) are met.
• Continuous Improvement: Identifying recurring problems and proposing solutions to prevent them from happening in the future. This involves implementing automation, process improvements, and proactive monitoring.
• Training and Mentoring: Providing training to junior team members and sharing knowledge within the team to improve overall technical capabilities.
• Analyze technical and business requirements: Analyze business requirement and perform impact assessment to enable the team to implement the business enhancements on the service.

Required qualifications to be successful in this role:

• ACI Universal Payments (UP) framework - Payment Hub product
• Experience in different payment schemes including ISO 20022 and experience in developing payment use cases for B2C, C2B, B2B and C2C
• Engine product like Fiserv PSH
• Groovy development experience
• Strong analytical and problem solving

Soft Skills:

• Strong communication skills, both oral written
• Detail oriented
• High attention to detail
• Analytical thinker
• Ability to liaise with various groups with polish

Business Product Knowledge:

• Payment processing for emerging real time payment rails in North America

Nice to have:

• Experience in developing and implementing domain APIs and micro services
• Micro Services Business Process Modelling
• Object‐oriented analysis and design methodologies
• Design Patterns
• OO programing (Java)
• SQL Database (Oracle)
• JMS based messaging (IBM MQ)
• Spring
• cloud and containerization
• Agile, DevOps knowledge
• Modern technology platforms (e.g. Kafka)

Skills:

·  Analytical Thinking
·  Detail-oriented
·  DevOps
·  Java
·  Spring
·  SQL

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.