Technical Business Analyst

Job description

Position Description:

We’re expanding our Brisbane team and are on the lookout for a Technical Business Analyst to join us in delivering impactful transformation and identity projects across our utilities and mining clients. This is an exciting opportunity to grow your consulting skills while working with a highly experienced team, enhancing systems and services that support Australia’s critical infrastructure.

At CGI, we value flexibility and wellbeing. We offer a hybrid work model to support your work-life balance, with a minimum of two days a week spent in our Brisbane office or at client sites.

Your future duties and responsibilities:

• Collaborate with users to define business requirements, assess system gaps, and develop effective solutions
• Build and maintain strong relationships with client and supplier stakeholders to understand business needs and support smooth delivery
• Evaluate and recommend hardware and software solutions aligned with project goals and technical standards
• Ensure system designs meet security, compliance, and performance requirements
• Provide operational support through system and data analysis, troubleshooting, and issue resolution
• Develop and maintain clear, comprehensive technical documentation to support implementation and ongoing use

Required qualifications to be successful in this role:

• Proven experience as a Business Analyst or Systems Analyst within the ICT sector
• A strong technical foundation or a genuine interest in emerging technologies, particularly in systems integration and digital transformation
• Excellent interpersonal and consulting skills, with confidence engaging stakeholders at all levels
• Experience facilitating client workshops and interviews, as well as producing high-quality technical documentation, including business cases, UML diagrams, and entity relationship diagrams
• Strong analytical and critical thinking skills, with a proactive and investigative mindset
• An understanding of cybersecurity domains (such as IAM, PKI, EDR) and Agile project delivery is highly regarded

Skills:

·  Agile Delivery Management
·  DigitalTransformationConsultng
·  UML (Unified ModelingLanguage)

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.