TAS Analyst - Cyber Security Technical Assistance Centre – Technical Analyst

Job description

Job Description

TAS Analyst - Cyber Security Technical Assistance Centre – Technical Analyst

Position Description
Join us and kick-start your career in IT-security!

We currently have an exciting opportunity to join the Managed Security Services (MSS) team in Ottawa as a Security Operations Support - Support Analyst.

The Opportunity: The Security Operations Support - Support Analyst will:

• Assist in administrating the team’s centralized Outlook mailboxes
• Perform account management administration tasks for a wide range of systems
• Complete incident and service requests within established SLA’s
• Create and update various documents including SOP’s
• Answer client inquiries
• Web Portal setup and administration
• Swivel ticket information between ITSM tools
• Successful candidate will be expected to suggest and lead initiatives to improve the teams productivity
• Performs other related duties as assigned by the Team Lead or Manager
• The successful candidate must be available to cover early or late day work schedules as requiredThe Team: Managed Security Services (MSS) team includes Security Operation Centers, Deployment and Support, Business Management, and Business Growth teams. We are a very collaborative close-knit team in MSS – team spirit and satisfying career growth for our members are a key focus for all of us.

Global interest in Cyber Security continues to grow. CGI’s Global Cyber Security Practice has a strong presence with both local governments and commercial clients spanning many market verticals. CGI’s Global Cyber Security vision and strategy is driven by the core leadership team with representation spanning the globe. Our MSS team is directly represented within this core strategy team, and is identified as the Global MSSP for CGI’s clients. Our opportunity for growth is exponential and we have achieved key global wins that position us well to continue our growth.

Why us: CGI does consulting, yes, but our team is different. MSS is a dynamic and stable team of security professionals working together since 2001. We are still growing! Come join us and see what it's like to work and learn in the exciting field of IT security with a great group of professionals. MSS team members are supportive and collaborative – you’ll receive the support you need to be successful in your position and to enhance your security skills while furthering your career.

Career growth: We strongly support building a career path for our members. We have different technology and business paths within the Cyber Security Team and within MSS that can be taken as your career evolves. If you are serious about honing your skills and growing your career, we’re serious about giving you the opportunities and experience you need.

Technical environment: We use top-ranked industry-leading security tools and technologies – incorporating several security technologies for each of our multiple services. MSS has an on-site technology lab which all our members can use for installation trials and proof-of-concepts, training, testing and trouble-shooting. Your future duties and responsibilities
Required qualifications to be successful in this role
Experience, Education and skills:

• Previous experience in IT (Information Technology) and an interest in IT Security are considered an asset.
• Completion or in the process of completing a post-secondary educational program in IT Security or Computer related field from a recognized community college or university is considered an asset
• Experience with ticketing tools, including Remedy is considered an asset
• Strong organizational skills with an eye for details and able to multitask
• The successful candidate must be self-motivated, and driven to succeed
• Government of Canada Secret Clearance is required (or the ability to obtain one)
• Ability to speak and write in both official languages is considered an asset Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Skills

Reference

587537