Systems Administrator

Job description

Position Description:

The Lead Systems Administrator is part of a team responsible for providing support for VA healthcare project-based systems infrastructures. Our primary charge is the support of the systems that our clients rely on for their own day to day healthcare operations and workflows.

he System Administrator should be well versed with a Microsoft Windows, VMWare, O365 and Azure based environment and will be responsible for the management and monitoring of both on-prem and cloud resources.

We are looking for an administrator that can not only troubleshoot and solve problems, but to also do a mix of escalated deployments, support, testing and integration projects. Someone that would rather create a process to fix an issue, rather than manually addressing the issue repeatedly. The right candidate will be comfortable starting a new project team and working to make sure we meet the client needs for support, incident and problem management.

This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

• Work to triage any incidents/issues to internal business units and/or sub-contractors and manage the communication and resolution process.
• Participate in all required telephone support for automation application, hardware, and system troubleshooting and analysis of software or third-party software and hardware deployed by CGI.
• Actively monitor ticketing systems and email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution.
• Benchmark, analyze, report on and make recommendations for the improvement and growth of systems and virtual infrastructure.
• Providing day-to-day technical knowledge on how to utilize the Automated Healthcare System.
• Ability to take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems.
• If a reported software, hardware, and/or interface problem cannot be resolved remotely, provide on-site support ty

Required qualifications to be successful in this role:

• Some experience in a both an AWS and Azure environments.
• Experience in a MS O365 environment.
• Experience in a Microsoft Windows, Active Directory based enterprise environment.
• Experience in a virtualized VMware environment.
• Working administrative knowledge of several core Microsoft applications (Active Directory, DNS, DHCP, Exchange, SharePoint, Windows Server, GPOs) with deep expertise in at least one core service application.
• Prior experience with the creation and deployment of new Microsoft Windows Server operating systems, with both physical servers and cloud-based infrastructures.
• Some experience leading more junior administrators and directing/overseeing their work/ outcomes.

Desired qualifications/non-essential skills required:
• Experience with compliance standards and security best practices (ITILv3, NIST guidelines, CIS benchmarks, DISA STIGs, etc.) a plus, but not required.
• Experience implementing and maintaining application monitoring tools
• Experience scripting in a production environment.
• Hospital IT support a plus.
• Experience deploying COTS solution within the federal government a plus.
• Some software development experience, related to interfaces between COTS products a plus.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $50,800.00 - $119,200.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
Due to the nature of this government contract, US Citizenship is required.
#CGIFederalJob

Skills:

·  English
·  MS Cloud
·  System Administration
·  Data Conversion
·  Infrastructure Protection Ctr

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.