Service Transition Manager (Security Clearance)

Job description

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Position Description:

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our office in Chippenham.

Your future duties and responsibilities:

We are seeking an experienced and motivated Service Transition Manager to join our dynamic team. This role is pivotal in executing business transitions and ensuring the seamless implementation of change across the service. If you have a strong background in managing transitions and a keen understanding of best business practices, we invite you to apply and help us drive continuous improvement.

Key Duties and Responsibilities

• Plan & Execute Transitions: Lead the planning, management, and execution of business transitions, ensuring changes are implemented smoothly and efficiently.

• Manage Organisational Change: Oversee various organizational, process, and technological transitions, minimising risks and disruptions.

• End-to-End Transition Leadership: Manage complete transition processes covering business, IT, and operational changes.

• Develop Detailed Plans: Create comprehensive transition plans that include timelines, risk mitigation strategies, and stakeholder communication frameworks.

• Continuous Improvement: Capture lessons learned from each transition and implement best practices to drive future improvements.

Required qualifications to be successful in this role:

• Defence Sector Experience: Proven experience working within the Defence sector.

• Transition & Change Management Expertise: Demonstrated experience in managing transitions, change management, or project management roles.

• Analytical & Problem-Solving Skills: Excellent problem-solving abilities, coupled with strong communication and stakeholder management skills.

• Business & IT Knowledge: A robust understanding of business processes and IT infrastructure.

• Continuous Learning: Experience in capturing lessons learned and providing clear direction to teams for ongoing improvement.

Desired Competencies

• Leadership & Decision Making: Strong leadership qualities and the ability to make decisive, informed decisions.

• Organisational Skills: Exceptional organisational and time-management skills.

• Effective Communication: Confidence in communicating with a variety of stakeholders at all levels.

Skills:

·  Defense
·  Defense
·  Transition management
·  Transition Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.