Service Enablement Consultant

Job description

Position Description:

Are you organized, proactive, and someone who enjoys making things run smoothly behind the scenes?

We are looking for a Service Enablement Consultant to provide operational and administrative support across our business. In this role, you will work with different teams and stakeholders to coordinate requests, manage access and documentation, support onboarding, and help ensure day to day operations are delivered efficiently and on time.
 

Your future duties and responsibilities:

*Manage user access and permissions across Microsoft 365 tools, including SharePoint, Microsoft Teams, distribution lists, and shared mailboxes.

*Coordinate meetings, business visits, events, schedules, logistics, and internal communications.

*Support employee onboarding, including system access, documentation, and administrative requirements.

*Maintain accurate records, trackers, reports, and operational documentation, and follow up on outstanding actions.

*Coordinate expense reimbursements, per diem claims, purchase orders, budget tracking, Power BI licenses, and other finance and procurement requests.

*Work closely with IT, Finance, Procurement, management, and other internal stakeholders to ensure requests are completed accurately and on time.

*Identify and escalate issues, risks, and documentation gaps, while looking for opportunities to improve processes and ways of working.

*Support other operational activities and ad hoc projects based on business needs.

Required qualifications to be successful in this role:

We are looking for someone who:

*Has strong organizational and coordination skills with good attention to detail.

*Communicates clearly and professionally with different stakeholders.

*Is comfortable managing multiple requests and priorities at the same time.

*Is proactive in following up and taking ownership of assigned tasks.

*Can work independently while collaborating effectively with a team.

*Has experience using Microsoft 365 tools such as Outlook, Teams, SharePoint, Word, Excel, and PowerPoint.

*Has experience in administrative, business operations, service coordination, or a similar support role.

*Is comfortable working with different internal teams, systems, processes, and documentation.

*Demonstrates a strong focus on quality, accuracy, confidentiality, and compliance.

*Is open to working in shifts and on-site full time based on business requirements.
 
*If you enjoy bringing structure to complex activities, supporting others, and finding better ways of working, we would like to hear from you.
 

Skills:

·  Communication
·  Analytical Thinking
·  Detail-oriented
·  Event Management
·  Result oriented

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.