Senior QA Manager

Job description

Position Description:

As a Senior Quality Assurance Manager, you will lead quality assurance strategy, governance, and delivery across IT products and client implementation programs within a multicultural and geographically distributed environment. You will be responsible for defining and driving QA processes, standards, methodologies, and continuous improvement initiatives throughout the Software Development Lifecycle (SDLC).
The role requires close collaboration with cross-functional teams including Product Owners, Business Analysts, Developers, Architects, Project Managers, and client stakeholders to ensure high-quality product delivery aligned with business objectives.
You will also oversee QA planning, estimation, execution, reporting, and team leadership while promoting best practices in both manual and automated testing approaches.

Your future duties and responsibilities:

• Define and improve QA strategy, standards, processes, and best practices
• Lead QA activities across the full SDLC, including planning, execution, reporting, and release readiness
• Ensure appropriate test coverage across functional, integration, regression, and user acceptance testing
• Monitor QA progress, risks, issues, and quality metrics, escalating where required
• Drive continuous improvement initiatives, including automation and quality engineering practices
• Lead and coordinate distributed QA teams across multiple regions and time zones
• Mentor and support QA team members in applying effective QA methodologies and standards
• Collaborate with Product Owners, Project Managers, Delivery Managers, Developers, and stakeholders to ensure alignment on quality objectives
• Support defect management, test traceability, and QA governance activities

Required qualifications to be successful in this role:

• 7+ years of experience in QA management, software testing, or IT delivery quality assurance
• Strong understanding of SDLC methodologies including Agile, Waterfall, and Hybrid delivery models
• Strong tester mindset with analytical thinking, attention to detail, curiosity, and problem-solving skills
• Experience defining and improving QA processes and governance practices
• Hands-on experience with Jira, X-Ray, Confluence, MS Project, and related QA tools
• Strong leadership, planning, stakeholder management, and communication skills
Experience working with distributed and multicultural teams
• Ability to work effectively in complex and fast-paced environments

Preferred Attributes:
• Experience with test automation frameworks and continuous integration/continuous delivery (CI/CD) practices
Knowledge of quality engineering and DevOps methodologies

What we offer
• Great mixture of friendly atmosphere and stability of one of the biggest IT companies
(Our employees stay with us for more than 8 years on average)
• Possibility to purchase company share and participation in company profit
• Professional growth and development through certified training programs and knowledge
sharing
• The full-time contract for an indefinite period
• Flexible working hours
• Hybrid work possible upon agreement
• Multi-sport card
• 900 CZK/monthly for your leisure activities
• 140 CZK meal vouchers
• 5 weeks of vacation + 3 sick days
• 30 days of fully paid sick leave
• Company loan without interest
• Mental health program

Skills:

·  Test management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.