Quality Check Specialist – eLearning, Video, and Microlearning

Job description

Position Description:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals, please.

Job Title: Quality Check Specialist – eLearning, Video, and Microlearning
Experience Level: 3-5 Years
Location: Bangalore
Job Type: Full-Time

Job Summary:
We are seeking a detail-oriented Quality Check Specialist to join our team, specializing in eLearning, video content, and microlearning assets. The ideal candidate has 3-5 years of experience in quality assurance with a strong understanding of instructional design principles, video production, and digital learning standards. You will play a crucial role in ensuring the highest quality of our digital learning products by reviewing and validating content across multiple formats and platforms.
Key Responsibilities:

• Perform comprehensive quality checks on eLearning courses, videos, and microlearning content to ensure they meet design specifications, brand guidelines, and industry standards.
• Conduct reviews for consistency, accuracy, grammar, and visual appeal, ensuring content aligns with learning objectives and instructional design principles.
• Validate interactivity, navigation, and functionality in SCORM, xAPI, and LMS-delivered content.
• Test content across devices and platforms (web, mobile, LMS) to ensure a seamless user experience and compliance with responsive design standards.
• Collaborate with instructional designers, multimedia developers, and subject matter experts to address identified issues and enhance content quality.
• Review and ensure the accessibility of digital content according to 508 compliance, ADA, WCAG 2.1 guidelines and other relevant standards.
• Provide detailed reports and documentation of quality check findings, including recommendations for improvement.
• Track and manage quality metrics, identifying trends and areas for continuous improvement.
• Stay updated on the latest trends, tools, and best practices in digital learning and quality assurance.

Required Skills and Qualifications:

• Degree or diploma in Instructional Design, Educational Technology, Multimedia, or a related field.
• 3-5 years of experience in quality assurance, preferably in eLearning, digital content, or multimedia production.
• Strong knowledge of eLearning authoring tools and other learning content production tools
• Familiarity with SCORM, xAPI, and LMS platforms, with experience in troubleshooting and validating content integration.
• Knowledge of accessibility standards (e.g., WCAG 2.1) and experience in conducting accessibility reviews.
• Excellent attention to detail with strong analytical and problem-solving skills.
• Strong written and verbal communication skills, with the ability to convey feedback effectively.
• Ability to work collaboratively in cross-functional teams and be able to multitask and work under pressure
• Proficient in quality check processes, including testing scenarios, test case development, and reporting.
• Ability to stay focused and flexible and be ready to work in different time zones when needed

Preferred Skills:
• Experience with project management tools like Jira, Trello, or Asana.
• Knowledge of instructional design models such as ADDIE, SAM, or Agile.
• Familiarity with gamification principles and microlearning strategies.

Skills:

·  Jenkins

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.