Production Support and Implementation 2 to 4yrs - Mumbai location

Job description

Position Description:

Partner should have
1) Basic Oracle Knowledge to write Queries - Select, Update, Delete
2) Good Analytical skills
3) MQ and IIS knowledge shall be added advantage
4) Payment Domain Knowledge - RTGS and NEFT
5) Worked on Production Support -Live bank system
6) Good - Communication Skills - English and Hindi - Oral and Written both.

Your future duties and responsibilities:

Attend client calls/emails.
Log In Jira.
Perform analysis - share RCA.
If needed loop in technical team.
Deploy patch in client UAT.
Facilitate client UAT.
Plan and do production movement.
Apply workaround basis on self analysis or KEDB in client.
Update the Jira with all status on tickets and issues worked upon.
replicate issue in CGI test bed..
liase with l3 and client to get the issues resolved.

Skills:

·  English
·  Oracle
·  Analytical Thinking
·  Hindi
·  Marathi

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.