IT Backup / Storage Engineer (m/f/d)

Job description

Position Description:

We’re establishing a brand-new technology and innovation hub in Sofia – and you can be part of it from day one.

Here, you won’t just be shaping our services for German clients; you’ll also help us build a strong presence in the Bulgarian market. You’ll collaborate closely with our teams in Germany, bring in your ideas, and influence the tools, processes, and culture of our new Sofia location from the ground up.

In short: We’re blending the energy of a fresh start with the reliability of a global player. If you’re excited about building something new both locally and internationally, this is the place to make your mark. Apply now and be part of our success story in Sofia! #BePartofourStory

Your future duties and responsibilities:

As a IT Consultant - IaaS, Backup & Storage Systems (w/m/d), you will ensure the stability, security, and performance of our clients Windows Server and SQL Server database systems as part of our Managed Services team. Your responsibilities include:
• Take responsibility for the third-level operation of high-availability infrastructure systems in various data centres.
• Take responsibility for projects, particularly the introduction of new technologies and products in the backup/storage environment.
• Active participation in tendering situations
• Automation and further development of solutionsManaging incidents and problems to maintain stable service operations
• Performing root cause analysis and implementing optimization measures
• Proactively monitoring of the storage and backup infrastructure
• Solution design of high available environments
• Administering and hardening to best practices
• implementing security measures
• Planning and executing regular patch rollouts
• Maintaining operational documentation and supporting knowledge transfer to 2nd level teams
• Providing technical support to colleagues and customers
• Managing hardware and software releases and LifeCycle Management
• Ensuring Storage & Backup Infrastructure Health and integrity
• Monitoring of job success
• Capacity Monitoring
• Maintaining security, compliance and DR readiness

Required qualifications to be successful in this role:

• 3+ years of hands-on experience as a Windows Server engineer and Veeam backup engineer in an enterprise environment
• Ability to familiarise yourself with complex IT systems and a high affinity for new technologies
• Responsible and independent way of working
• Completed apprenticeship as an IT specialist or a university degree (Bachelor’s or Master’s) in a relevant field
• Good Knowledge in Windows Server incl. active directory and Linux,
• Strong knowledge of technologies like
o DELL Data Domain
o DELL Unity with Metro Nodes
o Dell MExxxx storages
o Brocade FC Switches
o Dell OME
o VEEAM Backup
• Familiarity with PKI, Kerberos, TLS/SSL, IIS, Apache, Tomcat
• Fluency in English
• Excellent communication skills, strong problem-solving abilities, and experience in documenting processes
• Willingness to provide on-call support
• Ability to work in compliance with data security requirements and provide a clean criminal record certificate (renewed every 2 years)

Nice to have:
• German language skills at B2 or higher
• Experience with hybrid identity solutions and cloud integration (Azure AD, Entra Connect)
• Knowledge of enterprise-grade monitoring and security tools (Greenbone, Sentinel)
• PowerShell, Active Directory, Server Cluster, Hyper V, DNS/DHCP, VPN
• UPS (Powerchute)
• automation (Ansible, Terraform)

What We Offer:
• Team Culture: You’ll find colleagues here who make collaboration enjoyable. We interact openly, use first names across all levels, and don’t think in hierarchies or silos.
• Contract & Working Time: Permanent, full-time contract with a standard 8-hour workday.
• Flexible Work Setup: Enjoy the best of both worlds with our hybrid work model – combining office presence in Sofia with remote work from home.
• Working Hours: Flexible working hours tailored to project needs and client requirements.
• Leave Policy: 25 days of paid vacation.
• Volunteer Opportunities: Make a positive impact with 8 hours of paid leave for voluntary work.
• Career Development: Benefit from clear career progression paths and opportunities to grow within the company.
• Continuous Learning: Access our internal learning platform, CGI Academia, to shape your skills based on your interests. Learn up to 9 languages via goFLUENT.
• Referral Rewards: Extend your network – refer friends and earn bonuses through our rewarded referral program.
• Health & Wellbeing: Access our Health and Wellbeing Portal for resources that support your physical and mental health.
• Workplace Equipment: Receive a budget for noise-cancelling headphones, ergonomic office equipment, and optical glasses for screen work.
• Office Environment: Work in a state-of-the-art co-working space in Sofia, with complimentary coffee, tea, and water to keep you refreshed throughout the day.

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.