Director Connected Healthcare Technologies

Job description

Position Description:

CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Partner, you have the opportunity to be a shareholder at CGI and join our family. CGI Federal is seeking a senior level Tele Connected Care expert to provide leadership, guidance and subject matter expertise in the areas of VA/DoD Telehealth platforms and device integration, business and security protocol expertise, and overall strategy in and outside of a hospital setting. This new role will work hand in hand with delivery and growth teams to ensure strategic alignment of telehealth technology capability and customer success. This is an exciting full-time opportunity to work in a fast-paced team environment supporting one of the largest organizations of the US Federal government.

This position can be located anywhere in the US.

Your future duties and responsibilities:

• Analyze, design, and review business processes and system integrations for incorporating tele health technologies in and outside of hospital setting for VA/DoD or other health agencies
• Provide subject matter expertise in the areas of Telehealth products, integrations, workflows, security, and strategic direction
• Lead and contribute to business requirements and design sessions with stakeholders
• Review business process flows, data and reporting requirements, VA/DoD/DHA/VHA or other health agency's policies, and other system processing documentation for these business processes
• Participate in other meetings related to training, change management, and stakeholder management
• Work with the Delivery and Support teams to assess risks and readiness of changes to key platforms
• Document and implement operational best practices and improvements
• Conduct reviews of major incidents and provide recommendations for continuous operation improvements
• Ensure appropriate tools and processes are in place to address risks
• Orient the troubleshooting steps toward problem resolution
• Provide guidance to the support team members in resolving the issue, where required
• Leverage and develop client relationship to demonstrate domain expertise and to establish trust by applying acquired knowledge to the client business and operation problems
• Take action on issues of non-compliance in quality and ensure all initiatives are in accordance with quality standards
• Maintain ongoing contact with the client stakeholders and ensure ongoing close work relationship
• Share expertise, knowledge and help grow technical skills within the CGI team
• Communicate plans, responsibilities and status to project stakeholders
• Manage and communicate all outstanding issues, risks and decisions
• Perform or guide the role of requirements manager, ensuring that the procedures identified for requirements management are followed

Required qualifications to be successful in this role:

• Masters Degree in Biomedical Engineering or other related degree
• Minimum 7 years of subject matter expertise in the areas of VA/DoD's tele connected care programs, products, integrations, processes, and strategy
• Experience with VA/DoD Reporting requirements
• Ability to effectively communicate and interact with senior-level management and clients
• Strong written and oral communication skills
• An outstanding ability to establish priorities and meet deadlines

Desired qualifications/non-essential skills required:
Account Management
Delivery Management
Leadership
Client Management
VA/DoD architecture

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CGI Federal anticipates accepting applications for this position through 2025-05-14.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $125,500.00 - $247,100.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
•Competitive compensation including profit participation program
•Comprehensive medical, dental, and vision benefits
•Basic life and accidental death & dismemberment insurance
•Matching contributions through 401(k) plan, and CGI share purchase plan
•Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
hours of floating holiday leave per year to observe holidays that are important to them
•At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
•Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
•Bereavement leave, ranging from 1 to 7 days per year based on relationship.
•Paid jury duty leave, up to time summoned
•Learning opportunities and tuition assistance
•Wellness and Well-being programs

For more detailed information about our benefits offerings visit Benefits | CGI Careers

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

#CGIFederalJob

Skills:

·  English
·  IT Service Management
·  Other Civilian (Fed)

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.