CyberArk Admin

Job description

Position Description:

CyberArk Admin

Position Description
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals, please.

Job Title: CyberArk Admin
Main location: Bangalore/Chennai/Hyderabad (Hybrid 2 days in Office)
Position ID: J0924-0886
Employment Type: Full Time
Shift: 3.30PM to 12.30AM IST

CyberArk Admin PAM Engineer is responsible for supporting the day-to-day activities of the CyberArk Privileged Access Management (PAM) platform. This includes managing the CyberArk infrastructure, monitoring system performance, and providing L2L3 work to resolve issues related to privileged account management. The ideal candidate will have a foundational understanding of cybersecurity principles and be eager to learn and grow within the field.

Responsibilities:

*Collaborate with a dedicated team to support the operation and continuous maturity enhancement of core technologies.
*Design, deploy, and manage PAM solutions (CyberArk) to ensure privileged access to critical systems and information.
*Assist in the administration and maintenance of the CyberArk PAM solution, including the management of safes, platforms, and policies.
*Monitor the health and performance of the CyberArk environment, responding to alerts and notifications in a timely manner.
*Provide first-level support for issues related to privileged account access, including password checkouts, session management, and account onboarding.
*Participate in the onboarding of new accounts into the CyberArk platform, ensuring compliance with security policies and best practices.
*Collaborate with the cybersecurity team to implement enhancements and updates to the CyberArk infrastructure.
*Document standard operating procedures, system configurations, and incident reports.
*Assist in the development and delivery of CyberArk user training and awareness programs.
*Support internal and external audits by providing necessary documentation and evidence related to CyberArk operations.
*Stay up-to-date with the latest CyberArk features, updates, and industry best practices.
*Perform routine maintenance tasks such as patching, upgrades, and backups of the CyberArk environment
*Articulate and communicate security risks and recommended options to balance security and productivity with other security teams, internal customers and leadership.
*Collaborate with system administrators, principal engineer, and PAM architect to ensure smooth integration of CyberArk.
*Assist in troubleshooting, resolving issues, and end-user support regarding operations and general onboarding.
*Presence for L2 and L3 support and after-hours work, if necessary.
*Demonstrate excellent customer service skills and ability to support and troubleshoot end-user issues.
*Excellent communication skills, both verbal and written.
*Be able to clearly communicate with senior leadership in highly stressful situations.
*Primary shift will be 3:30 PM IST to 12:30 PM IST.

Requirements

3-6 years of relevant experience in CyberArk.

Experience in installation, configuration, and administration of CyberArk components like Vault, PVWA, CPM, PSM and Conjur/DAP & AAM.

*Good to have scripting automation of tasks in PowerShell, Python, or other similar languages
*Basic understanding of cybersecurity principles and practices.
*Proficiency in operating systems such as Windows, Linux, and Unix as well as network devices, Active Directory, and databases.
*Experience with traditional and modern authentication and authorization protocols and mechanisms such as Kerberos, LDAP, SAML, SCIM, OAuth 2.0, and OIDC.
*Excellent communications skills with hands on experience collaborating with global teams.
*Strong analytical and problem-solving skills & Excellent communication and interpersonal skills.
*Ability to work in a fast-paced, team-oriented environment & Willingness to learn and adapt to new technologies and challenges.

Minimum Educational Qualifications

B.E/ B.Tech (IT/CS Preferred)

*Certifications
CyberArk PAM CDE(Preferred)
CyberArk Sentry
CyberArk Defender

Skills:

·  Telecommunications
·  Java
·  SQLite

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.