Team Lead Sample Handling Coordination

Job description

SAMPLE HANDLING COORDINATOR TEAM LEAD

Cerba Research provides the highest quality specialized laboratory and diagnostic solutions while leveraging patient data and scientific insight to shape and advance clinical trials. With our global footprint and access to leading regional labs, data, patients, technology, and partnered resources, we support global biotech, pharma, and IVD organizations to improve the lives of patients around the world.

Your role as Leader of the team of Sample Handling Coordinators is to lead in the daily tasks required in the Sample Handling Department. Ensure key daily activities are completed while mentoring the team, driving process improvement initiatives, and supporting the Sample Handling Manager as required.

WHAT YOU WILL BE DOING
Lead, motivate and develop the Sample Handling Coordinator Team, ensuring completion of core activities, cross-training for redundancy, and regular performance feedback while collaborating with other team leads and the department supervisor for overall department effectiveness.
Manage sample and shipment discrepancies, oversee shipment schedules, and ensure compliance with laboratory specifications, SOPs, and project management timelines; handle dry ice orders (EUR only), perform end-of-trial checks, and assist with coordinator and shipment tasks as needed.
Collaborate on global process and procedure development, including authoring SOPs, participating in client and internal audits, and leading incident and quality investigations; provide training on new applications, process improvements, and necessary retraining.
Support freezer temperature monitoring system accuracy and calibration, check alarms, ensure proper probe placement, and maintain record-keeping processes.

Desired profile

THE IDEAL PROFILE

Bachelor’s degree or equivalent with a minimum of 5-7 years working experience.
You are able to communicate in a clear way to your team members and stakeholders on various levels
You have previous leadership experience in a production or supply chain environment
You are a strong problem solver
You work well under pressure
You have a affinity for quality
Fluent in Dutch (EU) and English

You are flexible regarding working schedule- Working WEEK MO-FR alternate TU-SAT