Order to Cash: Operations Expert

Job description

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<-- [if supportLists]-->1. <--[endif]-->Responsibilities:

<-- [if supportLists]-->a) <--[endif]-->Billing Process Management and Communication:

• Manage the end-to-end billing process for 15 international entities, ensuring timely and accurate invoicing to customers across different markets.
• Effectively communicate with cross-functional teams and clients to resolve billing discrepancies and customer inquiries.
• Develop clear communication plans and visual presentations to explain process changes and updates to internal and external stakeholders.

<-- [if supportLists]-->b) <--[endif]-->Global Order-to-Cash (O2C) Oversight:

• Oversee the global order-to-cash (O2C) cycle, including order entry, revenue recognition, billing, and cash collections for all entities.
• Act as the primary point of reference for all billing-related matters within the 15-entity perimeter, providing guidance and support to local finance teams.

<-- [if supportLists]-->c) <--[endif]-->Data Analysis and Reporting:

• Monitor and analyze billing data for each entity, identifying trends, discrepancies, and opportunities for process improvement and harmonization.
• Prepare and present monthly and quarterly billing reports to global management, highlighting key performance indicators and areas for improvement across all entities.
• Utilize data visualization tools to communicate results clearly and concisely.

<-- [if supportLists]-->d) <--[endif]-->Policy Development and Compliance:

• Develop and implement global billing policies, procedures, and best practices to ensure compliance with relevant local and international regulations.
• Develop change plans and communications to support the implementation of new policies and procedures.
• Assist in the development and implementation of billing system enhancements and process automation to support global operations.

<-- [if supportLists]-->e) <--[endif]-->Team Development and Mentorship:

• Train, mentor, and support local billing staff, promoting a culture of continuous learning and development within the global finance organization.
• Develop training and communication plans to support team development and ensure understanding of billing processes.

Desired profile

Qualifications :

2. Required Skills:

a) Excellent communication and interpersonal skills

b) Analytical mindset

c) Leadership and mentorship abilities

d) Adaptability and problem-solving skills

e) Change planning and visual communication skills