Executive Digital Support H/F (Systèmes d'Information - Télécom/Responsabilités Générales SI)

Job description

Métier : Systèmes d'Information - Télécom/Responsabilités Générales SI

Contrat : CDI

Nous rejoindre :

Dimension of the position :
- Executive Committee exposure (N-3 functional and hierarchical reporting line : iTeam / Regional Organisation )
- Local job with worldwide dimension (User Support Coach network).
- IS/IT Scope: Digital Workplace (O365, collaboration tools, security tools, productivity tools…)

Your main missions :
- Listen and understand the requirements of the Executive Committee, and identifie usages answering those expectations
- Be involved in the qualification of the tools and in the design of the training materials
- Schedule and perform training sessions in relationship with the Executive Assistants
- Support the solutions for the Executive Committee

You will also contribute to the iTeam kiosk management in the Head Quarter (Colombes)
- Manage iTeam kiosk events to show recommended Digital Workplace equipment and services
- Collect users concerns and feedbacks. Identifie and bring answers
- Spend time to adopt new usages as early adopter

Regional Organisation Support
- Support the Digital Workplace solutions at a level 2 (the level 1 being delivered by the Local IT, and the level 3 by the Front Office team) : Office 365 (Outlook, Skype, Sharepoint, …), Mobile Iron (MyPhone)
- Be a referent within the Regional Organisation team for the Enrolment activities


Are you looking for a new challenge? We currently have a hugh transformation digital project, and we need an Executive Digital Support

You will have to
- Deliver Digital coaching and support for the Executive Committee and BU/Functional Directors of the Arkema Group
- Promote and support Digital workplace usages in the Arkema HQ
- Ensure a technical support for the European Regional Organisation team regarding O365 and Enrolment activities

You have a Bachelor's degree in Information Technology

Soft skills
- Usage minded / Empathy
- Excellent communication and interpersonal skills
- Curiosity
- Appetite for understanding Executive Committee expectations
- Availability, autonomy

Hard skills
- Strong understanding of new operating and digital platforms/systems

The international contexte you will work on suppose you speak and write fluent english

Lieu : Pierre-Bénite

Niveau d'études min. requis : Bac +5

Langue / Niveau :

Anglais : Courant