Retail Events Manager
London, UK IT development
Job description
Why join us:
Joining our team at Sainsbury's as an Retail Events Demand Planning Manager means stepping into a dynamic and customer-focused environment where you can lead and inspire a dedicated team to deliver exceptional service and drive continuous improvement in retail events.
With a strong emphasis on performance edge, team development, and industry expertise, you'll have the opportunity to influence key stakeholders and shape the future of retail events at a leading multi-channel business.
We offer a supportive and collaborative culture that values innovation, personal growth, and the opportunity to make a real impact on customer satisfaction and business success.
What you'll do:
You’ll be tasked with leading and inspiring a team of Retail Event Analysts to deliver exceptional service for customers and colleagues through planning and execution of instore seasonal events, alongside coaching and developing them to achieve their personal our corporate strategy.
Your role will involve driving a performance edge culture, demonstrating continuous improvements in service levels and business KPIs, by leveraging your end-to-end understanding of the business and commercial acumen.
You will build strong relationships with various teams across Retail, Commercial, Logistics, and Supply Chain to ensure seamless delivery of events while continually striving to enhance processes and systemic functionality with a customer and commercial focus.
Who you are:
A dynamic and strategic leader with a proven track record in driving improved customer satisfaction, availability, and sales through the successful planning and execution of retail events.
Your ability to inspire and lead, build strong relationships with cross-functional teams, and drive continuous improvement initiatives will demonstrate your commitment to delivering exceptional customer experiences and achieving operational excellence.
With a strong focus on performance edge, stakeholder engagement, retail industry knowledge, and team development, you will bring a blend of leadership, critical thinking, and commercial acumen to drive the success of retail events and enhance overall business performance.
NOTE: Internally this role is know as a Retail Events Manager and location is flexible.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).