Digital Senior Client Manager

Job description

Nectar 360 - Digital Senior Client Manager

Why join us

Joining Nectar360 means being part of a dynamic and forward-thinking organisation at the forefront of loyalty, insights, and media services. As the owner of the UK's largest loyalty program, Nectar, we have the unique opportunity to help major brands forge impactful connexions with their customers. Our commitment to innovation, autonomy, and future thinking cultivates a culture of creativity and growth. As a member of our team, you will have the chance to develop deep client relationships, contribute to revenue growth, and collaborate with top brands and key stakeholders. With a focus on continuous learning and staying ahead of industry trends, Nectar360 offers an exciting and supportive environment where you can unleash your potential and make a tangible impact in a competitive landscape.

What you'll do

As a Client Services Manager at Nectar360, you will play a crucial role in managing and developing key client relationships, driving revenue across all Nectar360 solutions in line with overall business targets. Your responsibilities will include building strong relationships with clients to identify revenue opportunities, understanding client objectives and applying potential Nectar360 solutions, and supporting the annual planning process with Sainsbury's. You will manage all activity for your client base, ensuring timely delivery of results and reporting on campaign evaluation. Additionally, you will develop relationships with key personnel at Sainsbury's and relevant agencies, establish effective communication across the internal team, and proactively provide updates on client, project, and revenue status to line managers. Your strong project management, communication, and presentation skills will be essential in achieving success in this role, and your self-motivation and proactive approach will contribute to the team's overall goals.

Who you are

As a Client Manager at Nectar360, you are a highly skilled and experienced professional with a strong background in client management and media sales, ideally within the retail or FMCG industry. Your ability to develop and maintain key client relationships is unparalleled, allowing you to identify revenue opportunities and provide strategic solutions that align with clients' objectives. With a deep knowledge of Nectar360's business, as well as insights and communications capabilities, you confidently navigate the complex landscape of client expectations and deliver results that exceed their expectations. Your strong project management, communication, and presentation skills enable you to effectively manage all activities for your client base, ensuring timely delivery and reporting of results. Your business acumen, self-motivation, and proactive attitude contribute to the overall success of the team, while your constant awareness of industry trends and competitive threats guarantees that you stay ahead of the curve and leverage opportunities for growth.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
 
 Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.   
 
 Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
 
 Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 
 
 Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).