Client Executive - Argos

Job description

Nectar 360 - Client Executive

Why join us

Joining Nectar360 means being part of a dynamic and innovative agency that combines loyalty, insights, and media services to create impactful customer experiences for some of the UK's biggest brands. As the owner and operator of Nectar, the largest loyalty programme in the UK, we are at the forefront of building relationships and connecting brands with their customers. Our data-driven approach, utilising rich transactional and lifestyle data, allows us to understand and influence millions of customers. In an energetic and collaborative environment, you'll have the opportunity to work closely with Sainsbury's General Merchandising suppliers, creating targeted and inspiring campaigns that drive interest, awareness, and sales. With a focus on innovation, autonomy, and future thinking, we provide a space for your talent to flourish and grow. If you're looking for a challenging role where you can make a real impact and be ahead of the curve, Nectar360 is the place to be.

What you'll do

You will play a crucial role in building and managing client relationships with Sainsbury's General Merchandising suppliers. You will develop an in-depth understanding of the Nectar360 business, communications, and insights capabilities, as well as Sainsbury's, to confidently manage and own client relationships. Your responsibilities will include interpreting client briefs and implementing them through appropriate campaign tools, providing daily support to your line manager and the broader team, and fostering insight-led communications by developing productive relationships with clients and cross-functional teams. You will actively manage and deliver activities for your client base within agreed budgets and timelines, ensuring efficient project management through appropriate briefings and strategic collaboration with planning, data planning, and analytics teams. Additionally, you will regularly update managers on project statuses, deliver results to clients, and stay up to date on industry trends and competitive threats. This is an exciting opportunity to contribute to the success of Nectar360 and its clients by delivering impactful campaigns and driving customer engagement.

Who you are

You are a highly motivated and knowledgeable marketing professional with a deep understanding of loyalty, insights, and media services. With your experience in client-related marketing, specifically within the retail or General Merchandising sectors, you possess the expertise to develop and maintain strong client relationships, interpret client briefs, and deliver impactful communication and insights proposals. Your ability to collaborate with cross-functional teams, including retail consultancy, customer insights, planning, media operations, and analytics, ensures the successful implementation of strategic and integrated campaigns. With your strong attention to detail, excellent communication skills, and proactive approach to project management, you effectively manage client activity, budgets, and timelines. By staying up to date with industry trends and leveraging opportunities, you contribute to the continuous growth and success of our clients' campaigns.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
 
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 5% of salary (which may vary for Nectar360), depending on how we perform.  
 
 Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
 
 Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 
 
 Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Please note, due to the volume of applications we receive, our roles may close early.