Process Engineer - Charlotte, NC

Job description

DESCRIPTION

BY SUBMITTING AN APPLICATION TO THIS ROLE YOU WILL BE CONSIDERED FOR NATIONWIDE LEADERSHIP OPPORTUNITIES
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
About Amazon
At Amazon, we have a unique culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle, from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and now have become the universe's most customer centric company. By hiring those that take risks and find fulfillment through making the impossible commonplace, Amazon cultivates innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the business, and we find that exhilarating.
Read more about us at amazon.com/about
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation.
See why diversity is important to us at amazon.com/diversity
Amazon Operations
Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you'll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world's greatest selection of products and services with the world's best customer experience.
Watch videos on our team members at youtube.com/AmazonFulfillment

The Role
Amazon is seeking Process Engineers to work with the Global Customer Fulfillment Process Engineering (PE) team. The PE team is a globally dispersed group of operational leaders driving process stabilization, standardization and continuous improvement for the Global FC Network. This team is essential to establish best in class network performance across all performance paths, accelerate implementation of technology advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. As we continue to rapidly grow our FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertize to successfully deliver expected gains for technology advances and network wide process improvements. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, building and region, by driving standard operating procedures to deliver strong OP1 performance. The team will also work closely with the ACES team to identify and define the input metrics for each of the process paths to prioritize and channel resources to address gaps in these input metrics.

As a Process Engineer, you will have the opportunity to join a team of process engineers aligned by area of technical expertise (Inbound Flow, Pick/Stow/Count, Pack Multis/Singles or Ship Dock). You will be responsible for identifying the opportunities across the network for your respective process path, prioritizing the improvement opportunities and partnering with sites to successfully execute. This role requires the ability to demonstrate ownership for your assigned process path performance, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the FC network. Some of the position's key responsibilities include:
· Evaluate performance objectives and metrics across the network to proactively identify process improvement opportunities within your assigned process path
· Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfillment process
· Partner with operational leaders within the FCs to execute implementation of process improvements driving stabilization and standardization across the network
· Deliver coaching and process path information across network of operational leaders in the FCs as it relates to your respective process path to support reduction of variation in process standards and knowledge gaps within FC network
· Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations
· Work with cross-functional teams such as Engineering, Learning and Talent Development and ACES to deliver capability development projects
· Ability to travel up to 50% of the time to FCs across the continental United States

What do we offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you're not in it for those perks, here is one more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos's most recent letter to shareholders sums it all up pretty well.

Desired profile

BASIC QUALIFICATIONS

For basic qualifications, we require that:
· You have a completed bachelor's degree in Engineering, Operations, Business Administration from an accredited university or 2+ years Amazon experience
· You are authorized to work in the US without sponsorship.
· Demonstrate a track record of problem-solving and analytical skill, and of achieving results in similar work or operational environments
· Experience with performance metrics and process improvement and Lean techniques.
· Ability to motivate self and operations partners to meet expectations when given a deadline