Underwriting Operations Officer

Job description

UNDERWRITING OPERATIONS OFFICER – PERSONAL INJURY - SYDNEY, NSW   

 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. 

  

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

  

Let’s care for tomorrow, so we can create a better future together, for everyone. 

    

We have an opportunity for an Underwriting Operations Officer in our Sydney office. 

 

About the role

·  Provide processing and policy administration as per underwriting guidelines, underwriting instructions and regulatory requirements
·  Provide exemplary customer service, ensuring that the customer needs are met
·  Develop collaborative and supportive relationships with internal stakeholders in the Underwriting teams
·  Provide basic underwriting of SME policies that align with the product underwriting and growth strategy

 

About you

·  Demonstrates enthusiasm and the ability to optimise business value to customers by delivering high quality services and positive customer experiences
·  Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands
·  Ability to recognise, avert, manage and escalate conflicts to enable effective and timely resolution in accordance with organisational processes
·  Pays high attention to detail by completing tasks with thoroughness and accuracy and can quickly identify errors or inconsistencies within information
·  Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.

 

Benefits and perks

·  Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  
·  Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.  
·  Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. 
·  Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! 
·  For more details about our benefits, visit the Allianz Careers site. 

 

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential. 

 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers