Service Desk Specialist with German

Job description

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius, and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France, and Singapore with almost 6000 colleagues globally.

 

Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.  

 

At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

 

Job role

P2P Service Desk activity, acting as first level point of contact between internal teams and third parties. First level support for the P2P processes and Allianz end user technical support and externals (suppliers). Reporting to Team Lead of AP & SD team.

 

What you will do

·  1st level support –key interface for the vendor to receive information on status of invoice, payment & payment details.
·  Handling of payment requests from ARIBA and SAP purchases
·  Supporting Supplier with ARIBA and SAP topics
·  Handling of payment reminders
·  Handling of payment reminders from catalog suppliers
·  Taking care of vendor creation process
·  Identify and drive process optimization
·  Manage and solve escalation topics
·  Supporting Suppliers on invoicing topics
·  Work in SAP FI, ARIBA, SAP-MM, SAP S4 Hana
·  Control, create and update the relevant Desktop procedures and keep it up to date
·  Consult and support the customer in operational sourcing tasks
·  Liaise with other Operational Entities, units, departments as well as with externals (clients, providers) and fosters good relationships

 

What you bring

·  University Degree
·  0-3 years of relevant experience within accounts payable activity
·  Accurate and reliable way of working
·  ARIBA System knowledge
·  SAP-FI/AP knowledge; SAP S4 Hana considered an advantage
·  International cross functional work experience

You have

·  Excellent communication skills
·  Work well both as part of a team and independent 
·  Customer and service oriented
·  Fluent English and German for customer and internal communication
·  Solution orientated, decision maker, self-driven working
·  Self driven and pro-activeness in taking the initiative

     

What we offer

 

Come to the Allianz side! We have attractive compensation and incentives:

·  Fixed salary compensation along with fixed benefits.
·  Flexible benefits that can be individually customized, so that they best suit your needs.

 

Fixed Benefits -  We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.

 

·  Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
·  Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
·  Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level.
·  All you can read with Bookster
·  Share Purchase Plan
·  Allowances for special events (Birth Allowance, Losing a Family Member)
·  Flexible working environment (work from home, hybrid)

 

FlexiBenefits -  We care about the performance of our employees, and we know it can only be reached by ensuring your proper work-life balance: Medical services, Private pension, Internal Tourism, Meal Tickets, and many other benefits of your choice.

 

 

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.

 

Only suitable candidates will be contacted. All applications will be treated with confidentiality.

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

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