Salesforce Expert in Business Transformation

Job description

Business Transformation (BT) is responsible for driving simplicity and customer-centricity across all countries and insurance lines of business.  The Business Master Platform (BMP) is the future Allianz-wide IT ecosystem for Insurance.  It provides the full breadth of solutions for the Operating Entities (Oes): from product design, the operations of the Retail and the Commercial businesses, as well as Sales and Claims, striving for harmonization, scalability, and modularization.  The team also fosters transformation and innovation topics, making Allianz even more customer-centric, digital, and competitive.  Our vision is to be the driving force in transforming complexity into simplicity and create a harmonized business model to streamline products and processes, enabling productivity, driving growth and value, while fostering a culture of continuous improvement.

 

Join our team and be part of a culture that drives innovation and the well-being of its employees!

 

What you can find at Allianz Technology:

·  Work Life - Balance : We offer flexible working hours so you can start your working day according to your needs. In addition, during the summer and every Friday of the year, you have the option of intensive working hours, which will allow you to enjoy more free time for yourself.
·  International and Multicultural Environment:  We value the diversity and richness that comes from working in an international and multicultural environment. With more than 52 different nationalities represented in our company, we offer our employees the opportunity to collaborate with people from all over the world, enriching the work environment and providing the opportunity to learn and grow in a truly global setting. This diversity allows us to have a broader perspective, foster creativity and innovation, and promote an inclusive work environment where every voice is heard and valued.
·  Professional Growth Opportunities:  We are committed to the professional development of our employees and provide numerous opportunities for growth within the company. We value internal talent and promote internal advancement, offering training programs, mentoring, and skills development that allow our employees to advance in their careers. 
·  Compensation and Benefits Package:  It includes a company bonus plan, pension, employee stock program, and multiple employee discounts (details vary by location).

 

What will make you succeed in this position?

·  Broad understanding of insurance products and related sales journeys
·  In-depth knowledge of Salesforce and products provided by Salesforce with a minimum of 5 years of working with Salesforce.
·  Very good project management skills to lead topics independently.
·  Previous experience in business related functions (i.e. Sales, Underwriting, Insurance, Business Development, Market Management, Digital / Tech etc.) is essential.
·  Open mindset & team player with the ability to work in cross-functional, international teams
·  High level of cultural awareness
·  Knowledge/Experience of the other CRM systems would be beneficial but not essential
·  Creative and self-motivated individual comfortable working in a fast-paced environment, able to prioritize workloads and juggle multiple deadlines
·  Ability to work with MS PowerPoint, MS Teams; practical skill with additional tools of advantage.
·  Experience and strong ability to interact with diverse, internal and external stakeholders at senior levels in an international environment and to develop strong working relationships with key partners 

Your mission in the role will be:

·  Co-develop and co-implement a strategy for how Salesforce can best be utilized within the organization. This includes identifying opportunities to leverage Salesforce to meet business objectives.
·  Understand and document current business processes and workflows. Identify areas for improvement and redesign processes to enhance efficiency and productivity.
·  Co-Lead Salesforce-related projects, ensuring they are completed on time including planning, coordinating resources, and monitoring project progress.
·  Work closely with various business units to understand their needs and challenges. Conduct best practice sharing sessions, training and provide support to Salesforce end-users, ensuring effective use of the platform.
·  Manage relationships with Salesforce vendors and consultants. Ensure the services they provide align with the company's business needs and objectives.
·  Stay current with Salesforce updates and new technologies and ensure that the company's Salesforce environment remains in alignment with these updates.
·  Build and maintain effective working relationships with key stakeholders within Allianz SE, across local Allianz entities and with external providers.

 

 About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

 

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.

 

Join us. Let´s care for tomorrow.

 

You. IT

 

53512 | Operaciones | Profesional / Senior | Non-Executive | Allianz Technology | Jornada completa | Indefinido