Precertification Assessor - Allianz - Tunis

Job description

The Customer Operation-Precertification-Assessor will provide quality service to clients by promptly and effectively assessing and processing claims and approval according to operations set standards

What you do

•Manages routine daily claims administration work.

•Coordinates work flow & meet deadlines.

•Evaluates claims with regards to eligibility.

•Attends calls and emails from Providers.

•Makes suggestions to improve service.

•Increases efficiency, minimizes errors, and administrates time.

•Coordinates with different departments within the company.

•Reports errors when detected.

•AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What you bring

•Bachelor’s degree (Anesthesia and Intensive Care, ), with at least 2 years of clinical experience background preferred.

•1+ year claims processing experience in an Insurance / TPA environment.

•The ability to communicate sensitively and effectively with claims department and other departments having regard for the strict need for confidentiality.

•Physically fit to carry out duties

•The ability to exercise initiatives and be able to work flexibly under pressure and to tight deadlines.

•Fluent in French, English & Arabic

•Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

•Permanent contract

How we hire
Agency Statement Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered

What we offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.

At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.

Offers “Allianz”

Job description