Junior Multinational Service Expert, Multinational Excellence Centre
Madrid, SPAIN
Job description
We are looking for a Junior Multinational Service Expert, to be based in Madrid to handle the administration of international insurance policies. This new team will be onboarded at the end of March, early April 2026 and be an integral part of the new Multinational Excellence Centre.
If you have a first experience in Insurance or a Corporate context and are enthusiastic about delivering exceptional customer service, if you are a fluent English speaker and quickly operational in Madrid, then we encourage you to apply for this exciting opportunity.
Your Team
Our Allianz Multinational Insurance Program team is a dedicated group of specialists who deliver our unique selling proposition (USP) through technical excellence, the Allianz network, and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration and to set the tone for our Multinational growth.
You will report to a Team Lead and/or the Head of our newly established Multinational Excellence Centre in Spain, becoming part of a global and dynamic team of Multinational professionals.
The Impact You Will Have
You will be responsible for the policy administration of multinational insurance programs, coordinating operational activities and ensuring seamless service delivery to clients and partners. You will work closely with various Allianz Commercial teams to streamline processes, manage data and support the execution of program implementation steps.
Some of your specific responsibilities could include:
Ensure that information is complete for the issuance of multinational insurance programs
Act as a point of contact for underwriting and servicing teams globally
Prepare policy wording documents for customer needs
Maintain multinational data in core global systems for informed decision-making
Contribute to the development and maintenance of Standard Operating Procedures (SOP)
Participate in transformation initiatives and provide insights for process improvements
Collaborate with Service Operating Entities (SOEs) to coordinate product implementation steps
Support global teams for Network Management and knowledge tools in creating questionnaires and content for new products
What You’ll Bring to the Role
You are operational in Madrid and are a motivated individual with a keen interest in the insurance industry, ready to contribute to a dynamic team environment. You have strong communication skills, attention to detail and the ability to manage multiple tasks efficiently.
Ideally you also bring a previous experience in Multinational Insurance Operations in policy administration.
You bring the following:
Experience in a Corporate company, skilled at handling professional relationships
Excellent communication skills in English, with additional European languages a plus. Please apply with a CV in English
Strong analytical skills and attention to detail
Ability to prioritize, plan, coordinate and handle a wide range of tasks
Competence with Microsoft Office and an interest in new technologies
Familiarity with data analysis and reporting tools is an advantage
A willingness to learn and explore how AI can enhance your role and the broader organization
87191 | Underwriting | Entry Level | Non-Executive | Allianz Commercial | Full-Time | Permanent