Internship (m/f/d) in Customer Experience (CX) team at Allianz SE

Internal Applicant Information
Job Start: 15.09.2025
Job Type: Full-time - Temporary
Allianz student position

Please submit your application through the Internal Job Board on AZ Connect.
We kindly ask you to upload pdf documents only and make sure your CV and motivation letter for this position are in English.

Who are we?

Are you keen on driving innovation? Do you thrive in a culture of diversity, collaboration and trust? Then let's care for tomorrow. At Allianz SE, you can count on having a voice, driving innovation and change and making an impact – for us, yourself and the world. For more about Allianz SE, Click Here.

Who will you be joining? 

As the Customer Experience (CX) team, our primary goal is to drive and enable customer-centricity throughout the organization. We do this by collaborating with our operating entities (OEs) to measure customer feedback, input and support in the improvement of local customer expeirence. Furthermore, we partner with other global functions within Allianz SE to scale up global customer experience initiatives. Lastly, to fulfill our ambition of driving customer-centricity, we also work on cultivating a culture where everyone prioritizes the customer in their daily work, incl. planning and hosting CX Events and contributing to the development of CX Trainings.

We are currently seeking an intern to support customer experience activation and culture initiatives. This position presents an exciting opportunity for learning and professional growth, as you will interact with employees from various departments within Allianz, coordinate and participate in diverse events, and contribute to multiple projects / topics.

How can you make an impact? 

• Provide support to the team in project management tasks, including communication, research, data analysis, innovation, and following up with our Operating Entities (OEs)
• Analyze customer data to identify patterns and derive actional insights using tools such as PowerBI
• Assess the potentials of using the latest technology such as Gen AI / Chat GPT to enhance customer experience innovation
• Collaborate with various stakeholders to gather data and prepare progress reports

What are you made of? 

Minimum Qualifications 

• Ability to use data analysis tools such as PowerBI
• Ability to produce prompts for open AI, chat GPT
• Entreprenuerial background preferred
• Advanced design skills, such as Adobe InDesign and Figma, are a plus but not required
• Possess creative and client-oriented communication skills
• Exhibit excellent writing and communication skills in English
• Demonstrate strong collaboration skills, with an interest in employee relations
• We can only consider your application if you provide the following documents:

  • Certificate of enrolment (exception gap year)

  • Valid Work and residence permit (for non-EU citizens). Please check before applying if you can work with your current VISA

• Previous experience in business related functions (e.g. Sales, Operations, Claims, Underwriting, Investment Management, Asset Management, Consulting, Product Development, Finance, Market Management, Digital/ Tech etc.) is a plus

Preferred Qualifications

• Must have an independent, diligent, creative, and positive attitude
• Display a detailed-oriented, well-organized, and reliable working style
• Exhibit flexibility and willingness to adapt in a dynamic working environment
• Showcase strong analytical and problem-solving skills, with a results-oriented attitude
• Previous working experience particularly in Entrepreneurship, Marketing, IT, Project Management, and/or Communications

The ideal candidate will demonstrate an organized approach to administration, the ability to multitask and prioritize effectively, work with initiative, and possess excellent communication skills. Attention to detail and accuracy are essential. We offer numerous opportunities for skill development and learning in various topics. We expect engagement, reliability, and a commitment to learning in accordance with our high standards and quality. The ability to work flexibly and remotely within Germany, if necessary, is required.

Do we have what you need? 

• Flexible working arrangements (opportunity to work from home few days per week)

• Individual and Excellent career development opportunities/plans

• Family friendly working environment  

• Health & well-being offerings   

• Company pension & health insurance   

• Multi-national, diverse and inclusive community   

• Opportunity to make an impact on our sustainability initiatives  

 And there is much more! Find out more here: Allianz SE Benefits 

More information regarding our recruitment process: Allianz Career