Internship, Customer Excellence & Insights, Market Management Department

Job description

Do you believe the sum of the parts is greater than the whole?

The Customer Excellence & Insights intern will be working closely with Market Management Department to support business priorities, customer excellence initiatives & insights. The candidate is expected to perform customer research analysis, support customer campaigns / initiatives roll out, perform campaigns tracking and benchmarking and able to provide actionable insights in supporting desired targets and results with close collaboration with various stakeholders

You'll be responsible for: 

• To assist in implementation of always-on customer outreach and engagement programs
• To assist in developing target segment / audience for customer engagement communication
• To assist in campaign performance tracking and benchmarking and to provide actionable insights in supporting desired targets and results
• To assist in compiling & analyzing internal and external market research data to identify insights to support business decision

Important to your success:

• Pursuing or possesses a Diploma / Bachelor’s Degree 
• Ability to analyze and summarize data efficiently
• Experience with Excel and Microsoft Power Point preferred
• Good communication and presentation skill
• Willing to travel for events as and when needed
• Able to commit to a 3 - 6 month tenure
• Ability to leverage AI tools like ChatGPT for automating routine tasks and enhancing productivity

What to expect during the process:

1. Application Submission: Begin by submitting your application through our online portal and include your resume.
2. Video Recording Screening: After reviewing your application, you may be invited to participate in a video recording screening. This step allows us to learn more about your skills, experiences, and motivations for applying. You will receive instructions on how to complete this recording.
3. Shortlisting: Based on the video recordings, we will shortlist candidates who best match the qualifications and requirements of the internship.
4. Interview: Shortlisted candidates will be invited for an interview with our team. This is an opportunity for you to discuss your experiences and aspirations in more detail and for us to answer any questions you may have about the internship.
5. Final Selection: After the interviews, successful candidates will be notified and offered a position in our internship program.

Let's care for tomorrow. For challenging business as usual.
 
 
Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

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