Executive / Senior Executive, Major Claims - Allianz - Kuala Lumpur

Job description

Looking for a career that allows you to take ownership of your work?

In your new role, you will process Major/Life claims and ensure that departmental strategic initiatives are continuously met, contributing to the overall achievement of the Company’s mission and business plan. You will provide optimal service to both internal and external customers, ensuring that the moment of truth experience is realized.

You'll be responsible for:

Process and assess Major (Death, CI, TPD, Waiver claim) end to end
Able to identify and flag out potential suspected fraud/non-disclosure while assessing cases
Able to complete the end to end task within the Turn Around Time given accurately
To liaise with intermediaries in work process
Draft and send correspondence letters independently
Constantly look for ways to improve the current process
To take part in UAT testing, new product set-up
Familiarity with using ChatGPT for automating routine tasks and enhancing productivity

Important to your success:

Good communication skills in both written and verbal
Inquisitive and passionate in paying a genuine and just claim
Conscientious and committed in ensuring service level is met at all times
Graduate in bio-medical science or any science Related studies are an added advantage.
2 years in Life/Major claims is an added advantage
Knowledge in medical terms/medical related studies is an added advantage
Ability to consume medical information from the given report and to be able to make /stand by the decision made

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Offers “Allianz”

Job description