Claims Examiner - Third Party Bodily Injury Claims

Job description

30412 | Customer Services & Claims | Professional | [[custPositionClusterCSB]] | Allianz Malaysia | Full-Time | Permanent

 

JOB SUMMARY

To vet through, assess third party bodily injury claims and to make the necessary offers/mandates for such claims.

 

RESPONSIBILITIES

·  Process and recommend settlement of TPBI claims
·  To assist in the “bulk settlement” project to reduce the number of direct settlement claims.
·  To assist in the cost saving exercise of the said project.
·  To approve claims upon proper verification of the documents and facts of the claim.
·  Assess, process and settle claims in accordance to company's, PIAM’s and BNM’s policies and guidelines
·  Ensure prompt, fair and reasonable claims
·  To ensure that the third party service providers are appointed when necessary and that the said appointments are in accordance to company’s guidelines.
·  To vet through the incoming mails and to distribute them accordingly.
·  Managing interactions with intermediaries and clients. Advise Policyholders, Claimants and Intermediaries on claims related matters
·  Attend to customers’ compliance in a timely and professional manner in particular to respond to FMB within prescribed timeframe
·  Review claims files regularly.
·  Review and improve claims processes

 

KEY REQUIREMENTS/SKILLS/EXPERIENCE

·  Bachelor's Degree in Law/Insurance/Biomedicine
·  At least 2 years working experience
·  Knowledge in third party bodily injury claims will be an added advantage
·  Fluent in English and Bahasa Malaysia
·  Must be computer literate
·  Have a strong sense of commitment, teamwork and good interpersonal skills.
·  Must be able to work in a team and independently.

 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

 

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group