Account Specialist, GSP Travel & Tourism

Job description

At Allianz, we're not just about insurance – we're about making an impact. As a global leader in insurance and financial services, we help people and businesses grow while offering a fun, supportive environment where everyone thrives. If you're passionate about providing exceptional service and want to grow your career, come join us!

About the role

We are looking for a highly motivated Travel Account Specialist to support the growth and success of our Tourism Global Strategic Partnerships portfolio. This role works closely with Global Key Account Managers, Business Partners, and cross-functional teams to deliver best-in-class partner experiences, operational excellence, and sustainable business growth.

As the operational and performance coordinator between Key Account Managers, Business Partners, and internal stakeholders, you will play a key role in ensuring seamless service delivery, monitoring business performance, supporting commercial initiatives, and driving continuous improvement across strategic travel partnerships.

What you will do

As a Travel Account Specialist, you will work closely with Global Key Account Managers and international Business Partners, ensuring operational excellence and supporting the growth of some of our most strategic travel partnerships.

Key Responsibilities:

Acting as the primary operational contact for assigned Business Partners, ensuring a seamless and distinctive partner experience

Supporting Key Account Managers with day-to-day account management activities, operational follow-up, onboarding, documentation, and issue resolution

Monitoring account performance and preparing KPI reports, dashboards, Quarterly Business Reviews, and Annual Reviews

Identifying opportunities to improve business performance and contributing to upsell and cross-sell initiatives

Collaborating with cross-functional teams including Underwriting, Operations, Marketing, Product, IT, and other business units to ensure excellent service delivery

Supporting governance, compliance, and sales process-related activities

Requirements:

Fluent English (mandatory)

Spanish and/or German language skills

Bachelor's Degree in Business, Marketing, or a related field (or equivalent experience)

3-5 years of experience in Sales Support, Account Coordination, Partner Operations, Account Management Support, or similar roles

Strong stakeholder management and relationship-building skills

Excellent verbal and written communication skills

Strong analytical mindset and ability to interpret performance data and KPIs

Problem-solving attitude and ability to navigate complex situations

Strong organizational skills with the ability to manage multiple priorities simultaneously

Ability to thrive in a multinational and multicultural environment

Flexibility and adaptability in a dynamic and fast-evolving business environment

AI Readiness 

Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

How We Hire:

Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.

Why You’ll Love It Here:

• Health & Well-being:
• Private medical services for peace of mind.
• Performance-based bonuses every month.
• Extra gifts and holiday budgets through our Benefit Platform.
• Additional vacation days as you grow with us.
• Corporate seminars to boost your skills

Career Growth:

• Opportunities for local and international career moves.
• Join one of 4 Volunteering Teams and give back to the community.
• Access to LinkedIn Learning and Bookster for endless learning.

Attractive Compensation:

• Competitive salary + performance bonuses.

103475 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent