We are looking for an Operations Analyst to join our team and evaluate existing operational activities within the group in order to provide recommendations on how we can improve efficiency and effectiveness across our organization.
Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with several internal and external teams to implement new policies and procedures as needed.
Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time.
Responsibilities
Support E2E Integration Validation effort for Upcoming Vehicle Launches
Issue troubleshooting and root cause analysis documentation
Document findings, prepare reports and make recommendations
Identification process improvement opportunities for frequently occurring operational tasks
Develop new processes and procedures to enhance operations
Work with internal and external team members to implement changes
Train employees to use new systems or follow new policies
Determine the effectiveness of new processes
Profile
Proven work experience as an Operations Analyst or similar role (2+ years)
Excellent communication skills, both verbal and written
Experience using MS Office, ServiceNow, and database software
Strong analytical and problem-solving skills
Bachelor’s Degree in computer science or equivalent is preferred