Issue Manager

Job description

'- Creation, assignment of issue tickets in coordination with project/test team
- Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
- Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
- Creation/tailoring of system reports and regular distribution to all project stakeholders
- Documentation of actions/responsible/deadlines/decisions regarding issue management processes in a project
- Quality management in the issue management process

 

Profile

Qualification, Knowledge, Experience, Languages
'- Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Science or similar education
- Experience in the field of issue management and/or issue coordination
- General knowledge of vehicle development processes and component development
- Experience with customer/OEM issue tracking system (e.g. VW KPM)
- Structured and independent work style
- Excellent English and at least good German (spoken & written)

System Knowledge:
'- Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus

Other Necessary Requirements:
'- Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
- Experience and motivation/enjoying working with international teams and projects