Role: Issue Manager
Task Description:
Creation, assignment of issue tickets in coordination with project/test team
Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
Creationg/tailoring of system reports and regular distribution to all project stakeholders
Documentation of actions/responsibles/deadlines/decisions regarding issue management processes in a project
Quality management in the issue management process
System Knowledge:
Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus
Other Necessary Requirements:
Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
Experience and motivation/enjoying working with international teams and projects
Profile
Qualification, Knowledge, Experience, Languages
Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Sciene or similar education
Experience in the field of issue management and/or issue coordination
General knowledge of vehicle development processes and component development
Experience with customer/OEM issue tracking system (e.g. VW KPM)
Structured and independent work style
Excellent English and at least good German (spoken & written)